20,000 Woolworths rewards points with a pet insurance policy

[mrfreeze]

I am getting the "oops that wasn't supposed to happen" error when I try to buy the policy. Hopefully a temporary glitch

I had this happen constantly for 2 days using a ACT postcode, changing to a Victorian postcode "fixed" it for me.
Maybe try putting in the postcode but change last number to see if it will get you further.

 

[somebol]

I had this happen constantly for 2 days using a ACT postcode, changing to a Victorian postcode "fixed" it for me.
Maybe try putting in the postcode but change last number to see if it will get you further.

thanks for the tip. Yes looks like ACT postcode is the problem. Just used my previous postcode from NSW and it works.

 

[Alyopsis]

Anyone get cheaper than a 3 month old Maine Coon desexed female cat. In NSW this was $9.83 a fortnight.

Fate would have it I just against a twin set of them today

 

[Dr Ralph]

Fate would have it I just against a twin set of them today

Looks like they've realised there's a lot of Maine Coon cats that need insurance and they've undervalued the premium. Now I'm getting $10.51 for the policy.

 

[MicoPico]

I am now past the 21 days and got my points. Has anyone tried to cancel by email ? Are they responsive?

 

[Dr Ralph]

I am now past the 21 days and got my points. Has anyone tried to cancel by email ? Are they responsive?

Responses take around 24 hours by email. They will act on your instructions, confirm the policy is cancelled and send a confirmation of this by mail.

 

[AisleSeat]

I am now past the 21 days and got my points. Has anyone tried to cancel by email ? Are they responsive?

Did you sign up on 23 Jan as well?

 

[Dr Ralph]

Fancy some more cheap points?

20,000 Woolworths rewards points for a Woolworths Home & Contents Insurance policy

 

[MicoPico]

Did you sign up on 23 Jan as well?

22/1.

I emailed. Just received a SMS and wants me to call to complete the cancellation.

 

[Dr Ralph]

22/1.

I emailed. Just received a SMS and wants me to call to complete the cancellation.

I've cancelled via email. There's no need to call. Got the following:

'Dear Dr Ralph,


Thank you for your correspondence we received on 09/02/19 regarding your request to cancel your Insurance policy for xx_XX.

We are sorry to hear of this, however I wish to confirm this has been actioned and you will also receive written confirmation of this in the mail.

A few things you should know as well regarding your cancellation:

· Your policy has now been cancelled

· By cancelling your policy you will not be eligible for any benefits to be paid against this policy.

· If you choose to commence a new policy, the new policy will have applicable Waiting Periods which need to be adhered to and any Vet expenses resulting from conditions present or pre-existing in any form (including those that were covered by your cancelled policy) may not be covered. You will also be required to supply a full veterinary history if you make a claim under a new policy.'

· If your pet is older than 9 years of age, you may not be able to obtain cover under a new policy for illness conditions.


As your policy has been cancelled within the Cooling Off Period, a refund of all premiums paid will be processed to your nominated account within 5-10 business days. No further premiums will be deducted.

However, if you have changed your mind and want to keep Sampson’s policy please give us a call within 7 days from the date of this email and we can re-instate the policy for you. Unfortunately, we are unable to re-instate the policy after this time.

I hope that this has answered your questions, however if we can be of any further assistance please do not hesitate to contact our Customer Service Team on the number below or via reply to this email.

Yours sincerely,


Corwyn

Customer Service Officer'

 

[GSP]

Hmmm, still haven't received points. Signed up 3 Feb - what's the turnaround times of other people who have received them?

 

[mrfreeze]

Hmmm, still haven't received points. Signed up 3 Feb - what's the turnaround times of other people who have received them?

7 days seems to be common, I signed up on 4th and still no points.
The quoted 30 days is 5th March for me so I will start to follow up with them after that if no sign of them then.

 

[Rusty776]

Signed up on the 27th and still no points. Starting to wonder if I signed up right. Definatley remember putting my QFF number in.

 

[NoName]

Signed up on the 27th and still no points. Starting to wonder if I signed up right. Definatley remember putting my QFF number in.

Ring and ask. They will tell you if they can see your woollies rewards number attached to the policy.

 

[GSP]

Signed up on the 27th and still no points. Starting to wonder if I signed up right. Definatley remember putting my QFF number in.

Wasn't it the Woolworths number you needed to put in?

 

[Dr Ralph]

Signed up on the 27th and still no points. Starting to wonder if I signed up right. Definatley remember putting my QFF number in.

There was no place to enter your QFF number. You needed to enter your Woolworths Rewards Number.

 

[get me outta here]

Would you be so kind as to tell us the email? Is it this : upm_bcc <[email protected]>?

I've cancelled via email. There's no need to call. Got the following:

'Dear Dr Ralph,


Thank you for your correspondence we received on 09/02/19 regarding your request to cancel your Insurance policy for xx_XX.

We are sorry to hear of this, however I wish to confirm this has been actioned and you will also receive written confirmation of this in the mail.

A few things you should know as well regarding your cancellation:

· Your policy has now been cancelled

· By cancelling your policy you will not be eligible for any benefits to be paid against this policy.

· If you choose to commence a new policy, the new policy will have applicable Waiting Periods which need to be adhered to and any Vet expenses resulting from conditions present or pre-existing in any form (including those that were covered by your cancelled policy) may not be covered. You will also be required to supply a full veterinary history if you make a claim under a new policy.'

· If your pet is older than 9 years of age, you may not be able to obtain cover under a new policy for illness conditions.


As your policy has been cancelled within the Cooling Off Period, a refund of all premiums paid will be processed to your nominated account within 5-10 business days. No further premiums will be deducted.

However, if you have changed your mind and want to keep Sampson’s policy please give us a call within 7 days from the date of this email and we can re-instate the policy for you. Unfortunately, we are unable to re-instate the policy after this time.

I hope that this has answered your questions, however if we can be of any further assistance please do not hesitate to contact our Customer Service Team on the number below or via reply to this email.

Yours sincerely,


Corwyn

Customer Service Officer'

 

[Dr Ralph]

As per #98 (20,000 Woolworths rewards points with a pet insurance policy):

[email protected]

There's also [email protected] which was the return address I received on the confirmation of cancellation.

 

[get me outta here]

Thanks, covered all those emails now.

 

[SoftDraw]

I've cancelled via email. There's no need to call. Got the following:

'Dear Dr Ralph,


Thank you for your correspondence we received on 09/02/19 regarding your request to cancel your Insurance policy for xx_XX.

We are sorry to hear of this, however I wish to confirm this has been actioned and you will also receive written confirmation of this in the mail.

A few things you should know as well regarding your cancellation:

· Your policy has now been cancelled

· By cancelling your policy you will not be eligible for any benefits to be paid against this policy.

· If you choose to commence a new policy, the new policy will have applicable Waiting Periods which need to be adhered to and any Vet expenses resulting from conditions present or pre-existing in any form (including those that were covered by your cancelled policy) may not be covered. You will also be required to supply a full veterinary history if you make a claim under a new policy.'

· If your pet is older than 9 years of age, you may not be able to obtain cover under a new policy for illness conditions.


As your policy has been cancelled within the Cooling Off Period, a refund of all premiums paid will be processed to your nominated account within 5-10 business days. No further premiums will be deducted.

However, if you have changed your mind and want to keep Sampson’s policy please give us a call within 7 days from the date of this email and we can re-instate the policy for you. Unfortunately, we are unable to re-instate the policy after this time.

I hope that this has answered your questions, however if we can be of any further assistance please do not hesitate to contact our Customer Service Team on the number below or via reply to this email.

Yours sincerely,


Corwyn

Customer Service Officer'

Are you not concerned about losing the points as you canceled within the cooling off period? Or have they swept to qantas already?