An email today. Trouble is I don't know my ballot number...
Important Information
This email is sent by Ticketek on behalf of the Department of Veterans’ Affairs. Please do not reply to this email.
1 October 2014
TO WAIT LIST APPLICANTS
We are writing to you as a ballot applicant who is on the wait list for passes to attend the Anzac Day commemorations at Gallipoli in 2015.
The wait list has been activated and to date there have been more than 230 offers of a double attendance pass made to individuals on the wait list. Further offers to individuals on the wait list will continue as original ballot offers are declined or revoked (after the 25 October 2014 deadline for acceptances).
The wait list will be periodically updated to show who has been offered passes, and who has requested to be removed from the wait list. Using your Customer ID number, you can find out where you are ranked on the wait list.
All passes reallocated via the wait list will be issued as double passes to the next eligible person on the wait list in the same category (direct descendant, veteran or general category) as the pass was originally issued. If there is no person on the wait list in the same category, the attendance passes will be allocated to the next person on the wait list.
Where passes in the direct descendant or veteran category are to be reissued via the wait list, before a formal offer of passes is made, the next eligible person on the wait list in the applicable category will be requested to verify their claim by providing documentation to the Department of Veterans’ Affairs (DVA). Further details will be advised at the time of request.
If you receive an offer of attendance passes, you will be notified by email (if you provided an email address in your ballot application) and letter sent by Ticketek, which will provide details of the offer, how to accept the offer, and the offer expiry date.
If you receive an offer on or before 10 October 2014, you will have until 11:59PM AEDT on 25 October 2014 to accept the offer (the same timeframe given to all successful ballot applicants).
If you receive an offer on or after 25 October 2014, you will have 14 calendar days (including the date of notification of offer) to accept the offer and complete all mandatory questions of the ballot acceptance form (including providing your passport number and confirmed travel details) for both yourself and your accompanying pass holder.
If you are offered passes (while on the wait list) and you decline that offer, or the offer expires without being accepted, then you will be removed from the wait list and subsequently can no longer participate in the ballot process to attend the Anzac Day commemorations at Gallipoli in 2015.
The wait list will remain operational until 31 March 2015. No further passes will be issued after that date.
If you are on the wait list and need to update your email address or contact details, please contact Ticketek on 1300 364 002.
Further information is available on the Gallipoli 2015 website.
Yours sincerely
The Gallipoli Ballot Team
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