I hope for the staff that will be let go they told sooner rather than later.As one of the potential 5000 staff to go, I just want to say this morning has been quite full on – I think the note to mention is no one would have got the sack today, they are just saying to each level they will inform people in time. So it will be drawn out even longer.
But all I will say is most of us are shocked Joyce isn’t putting his hand up – he sacks 5000 people and yet he keeps his job. A lot of the factors the airline can control are the responsibility of the board and CEO – they have both failed and yet the workers are the ones that suffer. The press conference was embarrassing – great question from Ross Greenwood about Joyce’s future (swatted away nicely) and the one about the venue for the press conference was even better. And the lack of answers given was really just showing how poorly we as an airline are managed right now – and yet they keep their jobs.
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It seems there is little point raising concerns or suggesting service improvements on AFF for the benefit of the company representative... the CEO made it clear on a number of occasions that customer satisfaction is very high, and there is nothing that needs to be done in that department.
the CEO made it clear on a number of occasions that customer satisfaction is very high, and there is nothing that needs to be done in that department.
You obviously missed AJs speech "Alan Joyce: We need to continue to invest in getting customer satisfaction improving"
As one of the potential 5000 staff to go, I just want to say this morning has been quite full on – I think the note to mention is no one would have got the sack today, they are just saying to each level they will inform people in time. So it will be drawn out even longer.
But all I will say is most of us are shocked Joyce isn’t putting his hand up – he sacks 5000 people and yet he keeps his job. A lot of the factors the airline can control are the responsibility of the board and CEO – they have both failed and yet the workers are the ones that suffer. The press conference was embarrassing – great question from Ross Greenwood about Joyce’s future (swatted away nicely) and the one about the venue for the press conference was even better. And the lack of answers given was really just showing how poorly we as an airline are managed right now – and yet they keep their jobs.
Correct. But as the media release said "Qantas International will withdraw from the Perth-Singapore route from 12 May 2014 [emphasis added] . . ." May is before July and is in the current financial year, not the next.
Does EK fly that route (from a code share perspective)?
Customer satisfaction is high, if you don't actually ask (or have) any customers.
For those comparing nz and qf remember that the entire nz A320 operation is basically operated like jetstar with no frills service and pay for extras. Also lower paid crews. So if you are going to compare route networks you should include JQ international with QF international
I've got some PER-SIN booked with 3 kids. Presumably changing to JQ???????? Arrggh!
I have a feeling EK might step in and do the Per-Sin-Dxb tag.
They will add it to the JQ/3K codeshares.