Unfortunately my 50% SC bonus for 4 flights over Easter have yet to post (over 6 weeks ago). Hopefully it will relatively painless to get them credited when I call.
Received the below email this morning. I didn't register for the open double status credit point promotion as I had no need to book flights during that period and already have enough forward bookings to retain WP. At this stage I am inclined to pass on this one as IIRC the recent open double status credit points had a bar on people who had taken up earlier offers?
I'm in the same boat for a trip taken in early April, with standard points posting but not the bonus 50% S/C.
I booked this reservation by redeeming a gift voucher purchased during the Christmas period, so I suspect in going to have to call up due to the voucher generation date being different from the actual booking date.
Yesterday I phoned up to chase up the missing Status Credits from this earlier promotion.
The QFF service centre thought I was entitled to double points, ( ie: a completely different promotion) but I told them this is from an individually targeted promotion for 50% bonus SC's.
With so many different promotions being offered in the last 6 months, the operator was confused on which offer I was referring to.
I was first told that I made the booking on December 29th, but when I explained that this was the voucher generation date, they looked into it further and after I sent them the targeted email they sent me originally, I had a QFF rep phone me back to let me know the additional 50% SC were going to be credited to my account.
I've come to the conclusion that any bookings made with a voucher during promotions such as this cause problems at QF's end when determining when a booking was actually made.
Glad I kept my targeted email
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