There are always 2 sides to a story and as neither you nor I were there to witness the entire exchange between the OP and the QF staffer, I don't think we can adequately conclude that the latter was being "rude and unhelpful." I also do not definitively know whether missanalytical was being calm, rational and polite in her request for assistance or otherwise - I can only draw inferences based on her posts here...
Like some others I also find the bit about the UA staffer randomly approaching the OP a bit iffy (unless the flight was extremely empty woudln't they have been busy balancing up the loads or out at the gate at T-25 mins trying to get the flight out in time?!), but in the unlikely event that it happened - good on UA.
I hear what you are saying. And I respect from your numerous posts of your own extensive travels that you have an informed opinion and some very valuable experiences to share.
But this is only because I take
your posts
on trust.
For all I know you are an impoverished university student with a unrealised yearning for travel writing trip reports inspired by a creative literary competency who never sets foot outside of a university campus. Maybe you are even a paid up airline employee taking us all for a ride and trying to shift debate in the airline's favour - I
assume that there are some such moles in the system.
Whilst not meaning to imply any dispect for you, my point is that we must surely take each others posts on trust?! :-|
I totally agree that there is much we don't know. But why are people writing the OP off as an "emotionally unstable" person without any real evidence. Others are using previous posts to portray the OP as a serial complainer when the written evidence is contrary. This is grossly unfair.
And what of rudeness, if it did indeed occur? I personally have been exceptionally rude to certain employees/managers at QF and I freely admit to it. I reluctantly report that such rudeness was effective when polite, patient and logical enquiry were unproductive. Would you find my rude behaviour sufficient to justify
preceding bad service or
preceding bad delivery of product? Or inappropriate when more polite methods don't work?
Let me see if I understand your logic moving forward. If we cannot take the OP's perception of rude and unhelpful behaviour (as stated in her post) at face value, how can we ever respect any other posts made on this blog? :shock:
Let me ask a different question. Surely, IF people feel that a post or poster is not "dinkum", surely the appropriate action would be a report to one of our excellent Moderators with a request for removal of post or suspension of account?
Perhaps if your own taste in Pinot Noir does not accord with mine I should discredit your integrity publicly rather than respectfully debating the experiences and rationale behind divergent personal opinions and points or view? :shock:
Personally, I don't find the UA intervention extraordinary. I find it entirely plausible that QF regularly leaves folk stranded and a smart and eagle eyed competitor would recognise opportunity.
As a final note, I have had other posters once or twice question my own integrity (yes integrity, not point of view or perceptions which inevitably differ) on this forum and it is very demeaning and frustrating experience, which is why I feel compelled to articulate my current personal point of view in support of the OP!
In the meantime I choose to take your informative posts on trust.
