But this is only because I take your posts on trust.
I have never asked anyone to take a single post of mine on trust - they can choose whether to do so or not. I am glad if you do, it's not the end of the world if you don't, I'm delighted if you've ever personally benefitted from anything I've posted, I'm sorry if the opposite has occurred.
However a crucial difference: I (and I believe I can speak for many others on this one) have never sought to present my opinions as fact and on the contrary have tried to understand other people's points of view when they differ from my own, whereas the OP, not only in this instance but also in the referenced threads, has not only attempted to pass off an opinion without any real basis as fact but has consistently refused to accept that there may very well be very legitimate factors influencing why she experienced things the way she did.
For all I know you are an impoverished university student with a unrealised yearning for travel writing trip reports inspired by a creative literary competency who never sets foot outside of a university campus.
Thanks for the compliment.
...my point is that we must surely take each others posts on trust?! :-|
I totally agree that there is much we don't know. But why are people writing the OP off as an "emotionally unstable" person without any real evidence. Others are using previous posts to portray the OP as a serial complainer when the written evidence is contrary. This is grossly unfair.
I take your point, and i agree that it is always better to give someone the benefit of the doubt especially on the internet where words and intentions can so often be misinterpreted. However, when a pattern of behaviour is detected in the way someone posts and is enough to cast a shadow on the integrity of that poster, I don't think you can fault people for being dismissive of that particular member.
And expanding on that point - "complaint" threads are started on this forum all the time, by AFFers both old and new. Why then do the responses vary so much, even between threads started by new members. I believe this has a lot to do with how someone attempts to put his/her point across, and his/her ability to heed advice and accept critique where necessary.
And what of rudeness, if it did indeed occur? I personally have been exceptionally rude to certain employees/managers at QF and I freely admit to it. I reluctantly report that such rudeness was effective when polite, patient and logical enquiry were unproductive. Would you find my rude behaviour sufficient to justify preceding bad service or preceding bad delivery of product? Or inappropriate when more polite methods don't work?
We're getting into YMMV territory here, but since you asked...
I believe in karma. I believe that employees/managers are also human beings with feelings like you and i. I'd always endeavour to treat other people the way I want to be treated. But I'd admit to having been short with employees at times. And I might have been at various times frustrated by the responses I've gotten. After the fact however, I do reflect on why I got such an outcome and whether I've deserved it. I try to put myself in the other person's shoes. I try to examine whether or if I have any cause for complaint, or is the unpleasant situation my own doing. A bit of a roundabout of an answer and does not address the question directly but hopefully I have offered my thought process on this sufficiently.
If we cannot take the OP's perception of rude and unhelpful behaviour (as stated in her post) at face value, how can we ever respect any other posts made on this blog? :shock:
See above.
Let me ask a different question. Surely, IF people feel that a post or poster is not "dinkum", surely the appropriate action would be a report to one of our excellent Moderators with a request for removal of post or suspension of account?
I think that has been done before but it was an extreme scenario. I am in no way thinking that this particular OP is being completely dishonest, and I try to give people the benefit of the doubt - if you care to notice my frustration was directed, like Will and others have pointed out - the OP's tone of delivery and the seemingly total refusal to admit that somehow she was her own undoing even when the facts have been so clearly set out.
Perhaps if your own taste in Pinot Noir does not accord with mine I should question your right to be member of this forum or discount publicly your opinions and points or view? :shock:
You have no right to question my right to be a member of this forum just because you disagree (and since when has anyone questioned the OP's right to be a member of this forum ???), but you do have the right to vigourously challenge my opinion and even attempt to change my point of view. And isn't the latter activity what we both are engaging in right now?
Personally, I don't find the UA intervention extraordinary. I find it entirely plausible that QF regularly leaves folk stranded and a smart and eagle eyed competitor would recognise opportunity.
That's verging on clutching at straws there... I think I will have to experience truly appaling service from QF staff myself to make sense of this but even then I still maintain that at T-25 minutes the UA staffer would have plenty of better things to do than to rescue stranded pax.
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