Accor - Platinum Benefits?

[Wests Tigers]

Hi. Stayed at the Sofitel New York in March. Great location, excellent service...attitude is a bit...arrogant. As far as benefits for Platinum..."we aren't able to upgrade you Sir as we are fully booked" (yeah right)...No lounge at all...No other benefits. Expensive, but hey, its in Times Square! The doormen look like New York Hotel doormen...the furs that were walking in and out of the hotel...omg! The handbag dogs...
The main bar and restaurant are brilliant...typical New York....Id suggest staying there...and sending an email beforehand and asking what platinum benefits you will get, apart from a New York accented "Bonjour!"

 

[kevrosmith]

Hi. Stayed at the Sofitel New York in March. Great location, excellent service...attitude is a bit...arrogant. As far as benefits for Platinum..."we aren't able to upgrade you Sir as we are fully booked" (yeah right)...No lounge at all...No other benefits. Expensive, but hey, its in Times Square! The doormen look like New York Hotel doormen...the furs that were walking in and out of the hotel...omg! The handbag dogs...
The main bar and restaurant are brilliant...typical New York....Id suggest staying there...and sending an email beforehand and asking what platinum benefits you will get, apart from a New York accented "Bonjour!"

Not NYC (sorry) but I'm staying at Sofitel Chicago and Washington in late-August, and I am hoping to make best use of my Accor Platinum status. My plan of attack is to email the respective hotels a couple days before my stay to explain that this is my first time to the city, first time to the hotel, that I'm Accor Platinum and was wondering what privileges they offer to Platinum members. When I check in, I'll take the suggestion from others here and check in using my Platinum card. (Not sure yet whether I'll bother putting a note in my passport or not... have heard mixed comments about this).

Regardless of whether I get an upgrade or not, I've booked not the smallest or cheapest room so that even if an upgrade doesn't come through, I'll be happy with what I've chosen.

When are you in NYC? I'll be there during the US Open in the first couple weeks of September. I'm staying at Hilton Midtown, and got approved for a status-challenge with Hhonors via Accor Platinum.

 

[jetlagger]

Pullman coughet Arcadia Naithon Beach
Status: Platinum
Dates: 12 - 15 July 2014
Booked: Grand Deluxe
Received: Grand Deluxe Ocean Suite

This is a very nice property located in a quieter area of coughet on a cliff overlooking the beach.
The service was absolutely impeccable throughout with such gracious appreciation toward guests & my platinum status was duly recognised.
* Double upgrade to the spacious Ocean Villa with a personal escort & orientation of room.
* A tiered selection of welcome condiments with a personalised welcome card hand written by the GM.
* 5 items of laundry offered
* Welcome drinks
* Complimentary soft drinks from mini bar
* H2o - counted around 6 placed around room.
* Room was serviced 2-3 times per day with all items replaced & turndown service.
Absolute divine views overlooking the Andaman Sea from the room & although the weather was not the most favourable the property is an absolute gem with gorgeous & superb attentive staff throughout.

 

[Ricardo]

Pullman coughet Arcadia Naithon Beach
Status: Platinum
Dates: 12 - 15 July 2014
Booked: Grand Deluxe
Received: Grand Deluxe Ocean Suite

This is a very nice property located in a quieter area of coughet on a cliff overlooking the beach.
The service was absolutely impeccable throughout with such gracious appreciation toward guests & my platinum status was duly recognised.
* Double upgrade to the spacious Ocean Villa with a personal escort & orientation of room.
* A tiered selection of welcome condiments with a personalised welcome card hand written by the GM.
* 5 items of laundry offered
* Welcome drinks
* Complimentary soft drinks from mini bar
* H2o - counted around 6 placed around room.
* Room was serviced 2-3 times per day with all items replaced & turndown service.
Absolute divine views overlooking the Andaman Sea from the room & although the weather was not the most favourable the property is an absolute gem with gorgeous & superb attentive staff throughout.

Thanks for the feedback, I am looking to stay here next year for 20th wedding ann trip with Mrs R. The place looks really nice in a good elevated location.
If you have any other feedback etc please PM
R

 

[jetlagger]

Thanks for the feedback, I am looking to stay here next year for 20th wedding ann trip with Mrs R. The place looks really nice in a good elevated location.
If you have any other feedback etc please PM
R

I certainly would highly recommend the property.
The suites are spacious & tastefully furnished amidst flourishing tropical plants on large grounds.
Easy access from airport with dedicated hotel car.
Close proximity to facilities within walking distance to local restaurants & ubiquitous massage shops.

 

[jaspon]

Feedback from recent stays

Property: Grand Hotel Melbourne - MGallery Collection
Booked: Studio King
Received: Deluxe 1 Bedroom Apartment
Stay: 1 nights
Rate: SuperSale $140
LeClub: Platinum

Received priority welcome and status recognition
Welcome drink voucher for the bar
Room upgrade
Welcome letter from GM

Property: Novotel Perth Langley
Booked: Standard Queen
Received: Standard Queen
Stay: 1 nights
Rate: SuperSale $102
LeClub: Platinum

No recognition of Le Club
No other offerings received

Property: Ibis Styles Bali Benoa
Booked: Junior Suite Queen
Received: Junior Suite Queen
Stay: 1 nights
Rate: SuperSale $60
LeClub: Platinum

Wifi, bottled water & welcome drink is included for all guests
Breakfast included for all guests


Property: Novotel Bali Benoa
Booked: Deluxe King located in Garden Wing
Received: Deluxe King located in Beach Wing
Stay: 1 nights
Rate: SuperSale $100
LeClub: Platinum

Received priority welcome and status recognition
Welcome drink voucher for the bar
Room upgrade
Welcome letter from GM
Free high speed internet
Breakfast included in rate

 

[doczim]

a few from me :

Property: Novotel Melbourne on Collins
Booked: Standard Room
Received: Executive Room
Stay: 2 nights
LeClub: Platinum

Received priority welcome and status recognition
Welcome drink voucher for the bar
Room upgrade
Free high speed internet

Property: Sofitel Broadbeach Gold Coast
Booked: Classic King with River Views
Received: Superior King Ocean View
Stay: 2 nights
LeClub: Platinum

Received priority welcome and status recognition
Early Check in
Welcome drink voucher for the bar
Room upgrade
Free (not-so-)high speed internet

then took family down few weeks later

Property: Sofitel Broadbeach Gold Coast
Booked: Classic Twin with River Views
Received: Superior Twin Ocean View
Stay: 3 nights
LeClub: Platinum

Received priority welcome and status recognition
Early Check in
Welcome drink voucher for the bar
Room upgrade
Welcome letter from GM
Fruit and chocolate plate delivered to room on arrival
Free (not-so-)high speed internet

 

[M@rcoPolo]

Reading through the comments I understand the only hotel offering an executive lounge with associated perks (e.g. breakfast & evening drinks) for Accor Platinum in Melbourne is the Pullman (understanding the lounge at the Sofitel is off limits unless you actually book a Club room...)

Am I correct or are there any other Melbourne hotels featuring an executive lounge?

 

[Pablo]

Reading through the comments I understand the only hotel offering an executive lounge with associated perks (e.g. breakfast & evening drinks) for Accor Platinum in Melbourne is the Pullman (understanding the lounge at the Sofitel is off limits unless you actually book a Club room...)

Am I correct or are there any other Melbourne hotels featuring an executive lounge?

thats correct, except that the Pullman lounge isn't always open.

 

[blackcat20]

thats correct, except that the Pullman lounge isn't always open.

Had a chat with the GM last week, they are working towards it being open regularly and platinum perks being more seamless.

 

[TomVexille]

Had a chat with the GM last week, they are working towards it being open regularly and platinum perks being more seamless.

I'll believe it when I see it

 

[ausfox]

I have just checked into Mercure Ambassador Gangnam Seoul. Compact suite but excellent greeting from staff. Given early checkin and offered late checkout. Offered welcoming drinks at the bar.

 

[M@rcoPolo]

thats correct, except that the Pullman lounge isn't always open.

Are the Pullman Albert Park and the Mercure Albert Park actually the same hotel? I know they show up separately at the Accor website but they seem to be listed and the same hotel at Albert Park Hotel | Pullman & Mercure Melbourne Albert Park

I guess the question is... if you book a room at Mercure Albert Park Melbourne can you access the lounge at the Pullman Albert Park? (provided of course it's open...)

 

[blackcat20]

Are the Pullman Albert Park and the Mercure Albert Park actually the same hotel? I know they show up separately at the Accor website but they seem to be listed and the same hotel at Albert Park Hotel | Pullman & Mercure Melbourne Albert Park

I guess the question is... if you book a room at Mercure Albert Park Melbourne can you access the lounge at the Pullman Albert Park? (provided of course it's open...)

They at side by side and connected internally

 

[M@rcoPolo]

They at side by side and connected internally

I see - so any chances of booking a room at the Mercure and being "Platinum upgraded" to the Pullman?

 

[blackcat20]

I see - so any chances of booking a room at the Mercure and being "Platinum upgraded" to the Pullman?

I doubt it.

 

[jsoprano]

I see - so any chances of booking a room at the Mercure and being "Platinum upgraded" to the Pullman?

Someone else shared an experience on here a few months ago of exactly this happening to him/her in Brisbane at the combined King George Square Pullman/Mercure.

Regarding Pullman/Mercure Albert Park, a friend of mine stays there regularly at the Mercure and he told me he gets upgraded to the Pullman occasionally. Don't think he's Platinum though, probably more a matter of knowing the team there well.

 

[Pablo]

Someone else shared an experience on here a few months ago of exactly this happening to him/her in Brisbane at the combined King George Square Pullman/Mercure.

Regarding Pullman/Mercure Albert Park, a friend of mine stays there regularly at the Mercure and he told me he gets upgraded to the Pullman occasionally. Don't think he's Platinum though, probably more a matter of knowing the team there well.

That was me in Brisbane. I didn't actually get upgraded from the Mercure to Pullman (could have paid for it though, but was literally only sleeping in the hotel) but did get lounge access - which unfortunately was a waste as we had a party that night and a breakfast meeting offsite.

I haven't tried the Albert Park Mercure so can't comment there.

 

[aaronjames000]

Fellow AFFer's,

Is there a trick to getting a good rate in an Accor hotel???

I'm an Advantage Plus Platinum, and when I search for availability on their website, the rates are the same as Expedia!?

I thought Plus Platinum's got an extra 10% off whatever the best rate is...

Thanks in advance for any advice.

 

[funnymummy]

Just stayed at Novotel BNE airport - early check in as requested. excellent staff assistance - no outside noise at all - lobby computers were down - no comp of drinks, internet etc