American Airlines Delays/ Cancellations

[Melburnian1]

AA72, the Tuesday 12 March 2019 scheduled 1015 hours morning SYD - LAX (B789 N826AN) did not depart until 2034 or become airborne until the evening, at 2046 hours. Arrival is an estimated same day 1544 hours instead of 0605, so 579 minutes late. It only arrived in SYD at 1921 hours this evening, so a very fast turnaround if these records are accurate. Coming into SYD it was designated flight number AA73P so one source asserts.

 

[Melburnian1]

AA73, the Saturday 13 April late night 2320 hours LAX down to SYD took off at 0021 on Sunday 14 with B789 N823AN. MOnday 15 arrival will be at about 0842 hours, 77 late, not helped by an ATC requirement for the plane to do an 'S' offshore from Sydney.

 

[Silvia]

Monday July 1st sees a significant delay on AA73 LAX-SYD (B789 N829AN), now scheduled for departure at 10 00 hours, 645 min tardy. This means that the return leg as AA72 SYD-LAX is now scheduled for 20 00 tomorrow, 585 min behind schedule.

 

[Silvia]

Sunday 22nd of December finds AA73 LAX-SYD (B789 N826AN) with a significant delay. Aircraft is due to arrive at 20 04, 664 min behind schedule.

 

[Melburnian1]

On Thursday 14 January 2021, AA73, the 0900 hours arrival in SYD ex LAX was cancelled, as was AA72, the 1115 hours SYD - LAX.

 

[Melburnian1]

Friday 29 January 2021 saw AA72, the 1115 hours from SYD to LAX (B773 N721AN) took off at 1233 hours with same day arrival suggesated as 0645 hours, half an hour behind schedule. The good news is that it's a marked improvement on yetsterday, when N723AN was not airborne until 2158 hours, arriving LAX at 1537 hours, 562 minutes tardy.

 

[Melburnian1]

The SYD airport website suggests that Tuesday 13 April's AA72, the 0910 hours morning SYD - LAX was postponed to this morning (14) at the same time but then cancelled.

 

[Melburnian1]

Saturday 22 January 2022 sees AA72, the late morning 1115 hours SYD - LAX delayed by a suggested two hours in its pushback.

 

[Melburnian1]

N839AA (a B789) is operating the Wednesday 23 February 2022 AA72 from SYD to LAX (the 1115 hours) that did not become airborne until 1303 this afternoon, so anticipated arrival has become same day at 0724, 79 minutes tardy.

 

[Melburnian1]

On Thursday 10 March 2022, AA72, the 1115 hours SYD - LAX was cancelled.

 

[Melburnian1]

On Saturday 12 March 2022, AA72 (1115 hours late morning SYD - LAX) is not expected to depart until late evening, at 2220 hours, not long before the 2300 hours curfew.

This is due to N837AN (B789) not taking off from LAX until 1239 hours on Friday 11, long after its scheduled Thursday 10 2240 hours pushback. SYD arrival is suggested as 2117 hours, 737 minutes late.

63 minutes for a turnaround looks to be unrealistic.

IIRC provided a dispensation has been obtained from The Hon Barnaby Joyce MP's delegate prior to 2245 AEDT tonight, the aircraft may be able to depart at any time after curfew (although usually the delegrate specifies a required latest time).

 

[DC3]

.. dispensation has been obtained from The Hon Barnaby Joyce MP's delegate prior to 2245 AEDT tonight ..

And no-one in Armidale will hear a thing. Or The Delegate.

 

[Melburnian1]

AA73 inbound was on time on Sunday 13 March 2022 but AA72, the 1115 hours SYD - LAX is suggested as departing at the very USA-exact aviation time (from SYD) of 1311 rather than 1115 hours. This must be due to yesterday's inbound running so late and crew requiring a minimum mandated rest period.

 

[Melburnian1]

And no-one in Armidale will hear a thing. Or The Delegate.

Aircraft are quieter than they were 20 years ago, but the contrary argument is that curfews were put in place to give local residents some respite (although some freight aircraft and obviously all emergency services' flights lack a curfew).

The Federal Coalition Government seems more willing than what I recall of previous Federal Labor Governments to approve exemptions for late running aircraft.

In the attachment, many might question why noisier aircraft suddenly used for night time freight movements were given dispensations for up to 80 movements a week:

https://www.infrastructure.gov.au/sites/default/files/documents/webreport_1_2022.pdf

Surely some or all of this domestic freight could go by road or rail? There are also now more passenger aircraft operating domestically, so they can carry freight.

Since it's almost impossible to envisage the Coalition being reelected in May 2022, given Mr Albanese's seat of Grayndler is so imbued with SYD, one wonders whether he'll want 'the delegate' to be so compliant to airlines.

 

[Rangalad]

On Saturday 12 March 2022, AA72 (1115 hours late morning SYD - LAX) is not expected to depart until late evening, at 2220 hours, not long before the 2300 hours curfew.

This is due to N837AN (B789) not taking off from LAX until 1239 hours on Friday 11, long after its scheduled Thursday 10 2240 hours pushback. SYD arrival is suggested as 2117 hours, 737 minutes late.

63 minutes for a turnaround looks to be unrealistic.

IIRC provided a dispensation has been obtained from The Hon Barnaby Joyce MP's delegate prior to 2245 AEDT tonight, the aircraft may be able to depart at any time after curfew (although usually the delegrate specifies a required latest time).

Had a couple of mates on it. Suggested they ask to get transferred to the DL flight.

 

[Melburnian1]

Rangalad, did they succeed? From my limited experience of this (non-USA airlines), some operators are reluctant to transfer passengers to competitors while others are willing depending on the circumstances.

 

[Melburnian1]

AA73 inbound was on time on Sunday 13 March 2022 but AA72, the 1115 hours SYD - LAX is suggested as departing at the very USA-exact aviation time (from SYD) of 1311 rather than 1115 hours. This must be due to yesterday's inbound running so late and crew requiring a minimum mandated rest period.

This tardy flight took off from SYD today at 1256 hours so LAX arrival should be 80 minutes late at 0815 hours, also on Sunday 13 March 2022.

 

[Quickstatus]

The Christmas Eve 25/12/2022 AA73 LAX to SYD (operated by N735AT) did not depart until late morning the next day Christmas Day - arriving in the evening.

About 12hr delay.

And returned as AA72 SYD-LAX that same evening departing at 23:29

One of the pilots on the outbound from LAX is Juan Brown of the YouTube “Blancolirio” channel
He mentions on his YouTube channel that they could not muster 4 pilots for the outbound because one of the pilots could not get a seat on a flight to LAX due to the disruptions from the arctic like snowstorms blanketing much of the northern and central USA. (The media is calling it erroneously a “bomb cyclone” where neither word properly describes the snowstorms. In previous years they have used names such as polar vortex etc).

In any case they had the stand down for 12 hours until they found a 4th pilot and departed about 12hrs later on Christmas Day.

Interestingly the actual departure time is recorded as 23:29hrs which is well into Sydney Curfew. Presumably they were given taxi clearance out of the ramp prior to 2300 hrs in order to legally takeoff at 23:29. @Melburnian1 - is this a correct intepretation of the curfew rules?

 

[Koalamanx]

Hi,


I am wondering if I am entitled to any form of compensation by AA.

My original flight was AA1130 from BOG to MIA on the 9th Jan 2023 as per here:

https://flightaware.com/live/flight/AAL1130/history/20230109/1505Z/SKBO/KMIA

It ended up leaving 6 hours 56 minutes late, after spending more than 3 hours in queue and finally debating with the AA staff at the counter, explaining to them that I would be missing all my connection flights to Sydney (via Dallas and Melbourne), they finally booked me on new flights via overnight and a hotel to New York, then LA and then Sydney. The new flight left at 4:00PM to New York that day, instead of 09:55 AM like it should have.


I arrived 24 hours later then I should have the next day.



Anyhow, after lodging a complaint, this is all I got as a response:

January 18, 2023
Hello Mr.Koalaman:
On behalf of American Airlines, thank you for contacting Customer Relations. We appreciate the opportunity to address your claim for compensation based on European Regulation 261/2004 and regret your flight AA1130 from Bogota on January 9, 2023, was delayed. Please accept our apology for the inconvenience and impact on your travel plans this irregularity caused. It is never our intent to create difficulties for you, or any of our passengers, and appreciate that this disruption was a frustrating experience. As you have correctly identified, European Union Regulation (EC) No. 261/2004 of the European Parliament and Council has established common rules on compensation and assistance to passengers in the event of cancellations or long delays of flights. Under this regulation, in the event of a flight cancellation or delay, passengers are entitled to established levels of compensation. However, this regulation does not apply when a flight is cancelled or delayed for less than 3-hours, flight is departing from a non EU Member State or a flight is cancelled or delayed due to weather or Air Traffic Control issues. Since flight AA1130 departed from Colomiba, a non EU Member State, American Airlines is not required to provide the compensation you have referred to. As a gesture of goodwill and to encourage your continued business, we have added 10,000 bonus miles to your AAdvantage® account. This adjustment will be reflected in your accounts very soon. Mr. Koalaman. again, we apologize for the travel difficulties encountered. We hope you will give us the opportunity to create a more positive travel experience in the future.
Sincerely,
Diana Thompson
Customer Relations
American Airlines

So, is there anything I can do? I have a pysical letter from AA in Colombia signed stating that the delay was due to a aircraft maintenance.

Should I go ahead with a claims company that will lodge a claim on my behalf?

Thanks guys, I'm a newbie to all this.

Appreciate your help!

 

[Quickstatus]

@Koalamanx
EU261 rules only applies to carriers subject to EU261 rules and one of stipulations is the the departure airport is within the EU.

None of your departure airports is within the EU, so correctly, EU261 does not apply.

The airline provided alternative flights and hotel accom.

The only other compensation may be reasonable meal, transportation expenses say to from airports related to the delay. You won't be able to ask for compo for say transportation to go sight seeing for example while stuck in NY

There is no compo for arriving 24hrs later