Each and every year. If you don't ask, then you're guaranteed 0.How often do people go for retention offers on the plat charge / in general with amex? I'm in my first year with them but I've had a 275k sign on bonus + 50k referral bonus already, so unsure if they'd be willing to give extra in the first year / start of the second year. Is a first year retention offer even a thing?
Financial institutions bank on customer apathy. One year I missed a monthly repayment with BankWest by accident, so $35 late payment fee came. I called them to say totally my bad, but as gesture of goodwill could you please waive the fee. Done. $35 better in my pocket than theirs.