Hey All 
I need some wisdom and guidance. I am heading to Europe in a few weeks, SQ business class using KrisFlyer miles. Some of the balance of KrisFlyer miles needed were transferred from my Amex account in order to redeem for the flights, but not all, as I had some KrisFlyer miles sitting there already. My question is, which Chubb don't seem to want to answer, is does the WHOLE redemption have to be from KrisFlyer miles that were redeemed via Amex? (I also paid the fees and taxes on the amex card as well, about $550) this is what Chubb say:
As previously mentioned, please be advised that Subject to the full terms, conditions and Exclusions of the policy, if You are going on an International Return Trip, You must pay the full amount of Your outbound ticket for a Scheduled Flight or Scheduled Cruise leaving Australia on Your:
i. American Express Card Account;
ii. corresponding American Express Membership Rewards points or frequent flyer points (where applicable); and/or
iii. Travel Benefit
We only need you to pay the full amount of your outbound ticket, which is the first leg of your trip, leaving Australia to your destination, using the membership rewards points you have earned from using your Amex card, which was converted to Kris Flyer points or Frequent Flyer points to be eligible.
Only if the Kris Flyer points were converted from the membership rewards points you have accumulated from using your card, will provide you with eligibility.
It is that last bit that concerns me as it was not a 100% MR transfer to KrisFlyer (i.e. I did not transfer 464k Amex points to equate to the required 232k KrisFlyer miles, I only transferred 274k Amex points which is 137k KrisFlyer miles)
Am I covered?
I need some wisdom and guidance. I am heading to Europe in a few weeks, SQ business class using KrisFlyer miles. Some of the balance of KrisFlyer miles needed were transferred from my Amex account in order to redeem for the flights, but not all, as I had some KrisFlyer miles sitting there already. My question is, which Chubb don't seem to want to answer, is does the WHOLE redemption have to be from KrisFlyer miles that were redeemed via Amex? (I also paid the fees and taxes on the amex card as well, about $550) this is what Chubb say:
As previously mentioned, please be advised that Subject to the full terms, conditions and Exclusions of the policy, if You are going on an International Return Trip, You must pay the full amount of Your outbound ticket for a Scheduled Flight or Scheduled Cruise leaving Australia on Your:
i. American Express Card Account;
ii. corresponding American Express Membership Rewards points or frequent flyer points (where applicable); and/or
iii. Travel Benefit
We only need you to pay the full amount of your outbound ticket, which is the first leg of your trip, leaving Australia to your destination, using the membership rewards points you have earned from using your Amex card, which was converted to Kris Flyer points or Frequent Flyer points to be eligible.
Only if the Kris Flyer points were converted from the membership rewards points you have accumulated from using your card, will provide you with eligibility.
It is that last bit that concerns me as it was not a 100% MR transfer to KrisFlyer (i.e. I did not transfer 464k Amex points to equate to the required 232k KrisFlyer miles, I only transferred 274k Amex points which is 137k KrisFlyer miles)
Am I covered?
