AMEX Platinum Charge Benefits - Q&A

[Viridis]

I didn’t get the survey …. presumably they feel they can bank on my membership

 

[Kimster]

Had the survey but nothing regarding AF in any of the questions. More questions along the lines of what other benefits would be good and whether using other cards for spend etc.

 

[RealtimeY]

Had the survey but nothing regarding AF in any of the questions. More questions along the lines of what other benefits would be good and whether using other cards for spend etc.

I must have got that one too, heavy focus on how much I'm using the Amex vs other cards

 

[lovestotravel]

No survey here, it time for another price increase with some pathetic benefits/credits thrown in to try to make it look good.

 

[Jonova]

My survey mentioned a reduction in AF to $1250 with certain benefits but that might be because at the beginning I stated that I was 100% certain to not be renewing the card

 

[0x012fd0aa]

got a survey but no mentioning of fee… all benefits and alternative benefits, where some to me look like more devaluations

 

[Franko Costa]

Mine said $1,750 and then the next question was $1,600

AF going up for sure

 

[djkelly69]

Numerous posts online about it.

The link doesn't seem to be working for me but seems to be okay if you use it from award travel:

Anyone who did this, is your Hertz account actually showing the new status yet? I did it more than 72 hours ago and status hasn't changed from normal 5 star.

 

[sudoer]

Anyone who did this, is your Hertz account actually showing the new status yet? I did it more than 72 hours ago and status hasn't changed from normal 5 star.

No. I got a confirmation email confirming the Presidents Circle status (which mentions 24-72 hours to apply the status) but after about 82 hours I'm still Five Star.

 

[_TheTraveller_]

I don't recall how long it took but it did end up changing.

I also remember a few DPs where it mentioned that you won't get to enjoy PC on your first rental and you'll need to wait till after your first rental before "real PC" kicks in? I haven't tested it myself though.

 

[PointsDude]

I’d probably be okay with a $1,600 AF if the benefits remained the same but they got rid of the 3% FX fee and broadened the travel insurance coverage so I could be secure knowing I’m still covered when I use a flight credit or points gained from other sources.

 

[Viridis]

I’d probably be okay with a $1,600 AF if the benefits remained the same but they got rid of the 3% FX fee …….

Completely agree. The fx fee is irritating.

It would be an added bonus if they went back to providing the AFR instead of the Australian

 

[albyd]

It would be an added bonus if they went back to providing the AFR instead of the Australian

100% I agree. The Australian is cheaper which is why they substituted it. The Australian isn’t in keeping with the ‘brand’ they’re trying to cultivate. My 2 cents worth …

 

[muppet]

100% I agree. The Australian is cheaper which is why they substituted it. The Australian isn’t in keeping with the ‘brand’ they’re trying to cultivate. My 2 cents worth …

I think the aus aligns completely with the current Amex Plat offering. Its now just a coupon book that provides access to nice but overcrowded lounges.

I’d much prefer the return of AFR, costs me $700 pa since it was cut from amex years ago.

 

[daft009]

I’d much prefer the return of AFR, costs me $700 pa since it was cut from amex years ago.

12ft and save your $700

 

[Doctore1003]

I’d probably be okay with a $1,600 AF if the benefits remained the same but they got rid of the 3% FX fee and broadened the travel insurance coverage so I could be secure knowing I’m still covered when I use a flight credit or points gained from other sources.

The insurance is one of my favourite features. The points source is irrelevant.

 

[TheRealTMA]

100% I agree. The Australian is cheaper which is why they substituted it. The Australian isn’t in keeping with the ‘brand’ they’re trying to cultivate. My 2 cents worth …

Otherwise no one would read tha Australian.

 

[PointsDude]

The insurance is one of my favourite features. The points source is irrelevant.

The Platinum card’s insurance T&Cs say that you have to use your corresponding Membership Rewards points or frequent flyer points (listed on the same line) to pay for the full amount of your outbound ticket. To me, corresponding indicates the frequent flyer points need to be derived from your Amex account and from no other sources.

Maybe you’ll be covered, sure, but I’m not willing to risk a US trip and a $1 mil in medical costs to find out if Chubb thinks otherwise.

 

[muppet]

The Platinum card’s insurance T&Cs say that you have to use your corresponding Membership Rewards points or frequent flyer points (listed on the same line) to pay for the full amount of your outbound ticket. To me, corresponding indicates the frequent flyer points need to be derived from your Amex account and from no other sources.

Maybe you’ll be covered, sure, but I’m not willing to risk a US trip and a $1 mil in medical costs to find out if Chubb thinks otherwise.

While I don’t necessarily agree with the interpretation (as it is unclear and unclear terms should be interpreted in the insured’s favour) - I agree its not worth the risk and so for redemption trips I have to rely on alternatives.

I’ve said it before, but for $1400 we should get an annual multi- trip policy without trip eligibility coughy-traps.

 

[lovestotravel]

The insurance is one of my favourite features. The points source is irrelevant.

Incorrect

The Platinum card’s insurance T&Cs say that you have to use your corresponding Membership Rewards points or frequent flyer points (listed on the same line) to pay for the full amount of your outbound ticket. To me, corresponding indicates the frequent flyer points need to be derived from your Amex account and from no other sources.

Maybe you’ll be covered, sure, but I’m not willing to risk a US trip and a $1 mil in medical costs to find out if Chubb thinks otherwise.

I had this question/doubt recently and decided to purchase a standalone policy as I used points that were derived from 2 other credit cards and FlyBuys.

I have no idea how they Chubb, would work out what points were used for the actual flight booking.

I will send Chubb an email to try to get some clarity as I'll have the same problem again in a few months...