i’ve had the same for delay claims. Problem is, let’s see Chubb’s approach after we’ve spent a few weeks in a US hospital and need to be flown home … bet a different agent handles that claim.
I did get a survey, but for some reason whenever I get surveys from AmEx it's about the Platinum Reserve card, which I barely use. No questions about fees but a lot of questions about which other cards I use and why. As always I mentioned the foreign exchange fees as a big reason when I direct spend to another card.
Maybe it's cardholders like me who have emboldened Amex AU to some extent?
We should all get a giftcard for taking this survey seriously and doing that much maths
I'll give a few more "0" to some of the questions. Of course everyone benefit is a personal preferenceDid the survey sometime last week. No matter how much they increase the AF (I think there're three possible price tags in the survey), I selected "Definitely would", indicating I would hold the card regardless. Too good to let it go
PS: Attaching my answer to the question regarding the benefits currently offered with the Platinum Card. "If you had 100 points to allocate across these benefits, to represent how valuable they are to you, how would you allocate them?". I remember I spent the longest time answering this question (partly because I did take the survey seriously). View attachment 383008
If only you could give negative numbers to some benefits
It would be interesting to try. Algorithm might permit
The question for big spenders like yourself: where else are you going to go?
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Time to get a business card, otherwise they might do FR and eventually close your personal account. Because 150k a month does look suspicious on a personal card, if you only earn (or report) an annual income around 100k, or even under 1m. Their business cards do have a lot of "other" benefits, like up to 99 supplementary card, each of which provides complementary lounge access, travel insurance, etc. I would personally recommend the QBR one and the Platinum Business. Also, if you hold the Platinum Business and Platinum Personal at the same time, there's a way to reduce your total AF by quite a lot.
Id be okay with that, but I dont want the doubling of fees. I'm not paying 1.7k + for a card which gets no benefits really and actually less than I have on the platinum.
Lol what a lame list of benefits. Surprised they didn’t include “ability to pay your bill” or “excessive foreign currency fees” as benefits.Did the survey sometime last week. No matter how much they increase the AF (I think there're three possible price tags in the survey), I selected "Definitely would", indicating I would hold the card regardless. Too good to let it go
PS: Attaching my answer to the question regarding the benefits currently offered with the Platinum Card. "If you had 100 points to allocate across these benefits, to represent how valuable they are to you, how would you allocate them?". I remember I spent the longest time answering this question (partly because I did take the survey seriously). View attachment 383008
Sample AFF with no advertisements? More..
