Hi! Was a lurker but found this forum quite useful for a lot of things and decided to post my experience re this offer...
Spoke to Amex over the past few days - am currently a plat credit card member and they advised i will roll over to the Reserve. I saw the ad for the platcard and 75k points and wanted to get one but was disappointed at first when I read this forum which said it was only for new-new customers.
In any case i called them up and got conflicting stories - one customer officer said I couldn't get the points as was existing amex customer. I spoke to another one who gave the new accounts department a call and she said that I could get the following offer as i was an existing member:
i. Annual fee of $600 for the first year and
ii. They would give me 75k points if spent $500 p.m. by December
I got them to reassure me repeatedly and she documented this on my file. Also had a voicemail from them advising this so hopefully they will come good on it. She was relatively confident that I will get the above offer - as she said was automatic for existing customers. I will reconfirm with them before activating my card.
As an aside, I called in Aug on another method pre the promotion to get my Plat CC fee waived when it is next renewed ($349 p.a.) and they agreed apparently due to my good spend history (which I don't think it that flash ~$2-3k pm?). Will be able to keep the flight as well.
Hope this helps and maybe can help with negotiating with amex - ask them to speak to new cards...
My Platinum charge card ($450 under the recent blue moon offer) arrived just as the 75,000 points promo appeared. I hadn’t validated it then so as I’d prefer the points to the discount I asked if I could cancel it, credit the $450, & re-apply under the 75,000 bonus scheme. An Amex person (who had my existing record in front of him) said yes I could definitely do so.
But after reading Ermen’s 9/10/10 I decided to try for the points and a discount to $600. Spent 45 minutes talking to three levels of Amex people, one of whom said that he contacted the new card dept - all anxious to help (33 year good record, etc) but each of them contradicted the earlier advice, saying that existing members are not eligible.
When I quoted Ermen (as an acquaintance who preferred to remain anonymous) they eventually said that if I provided his name they would give me the same $600 deal plus the 75,000 points (& assured me that he would keep his too...)!!