Anyone have trouble to log-in QFF today?

[drross]

PNR has been issued, but no credit card debit yet.

Good luck JessicaTam

 

[mannej]

PNR has been issued, but no credit card debit yet.

Has your flight been ticketed?

 

[JessicaTam]

Has your flight been ticketed?

By PNR I mean the gift voucher reference which will become the PNR once I manage to book a flight:

• This voucher is currently being processed and cannot be used. Please try again later. (15101 - 0)

 

[mannej]

By PNR I mean the gift voucher reference which will become the PNR once I manage to book a flight:

• This voucher is currently being processed and cannot be used. Please try again later. (15101 - 0)

Sorry, I assumed it was a flight booking

 

[JessicaTam]

Sorry, I assumed it was a flight booking

I wish I could get that far! :evil:

 

[jdp]

Ok now I can't check in for my flight in the morning. Qantas telling me to spend a few days at home perhaps?

 

[Flying mermaid]

yay have my booking back again - think I will check in at the airport and not worry about the clunky site for a few weeks until it settles down.....

 

[chonetsao.co.uk]

You guys are having more trouble than me. Thank goodness I do not have any Qantas bookings on file. Good luck to you all still experiencing delays and problems.

 

[geordieladinoz]

No issues here last night, made a couple of voucher bookings and straight into my bookings. Lucky me!

 

[Brettmcg]

By PNR I mean the gift voucher reference which will become the PNR once I manage to book a flight:

• This voucher is currently being processed and cannot be used. Please try again later. (15101 - 0)

I am having exactly the same issue after purchasing 2 x $150 vouchers this morning

Did you get any resolution through the call centre JessicaTam? I'm trying to take advantage of the current sales and I'll be mighty annoyed if I miss out!!

 

[vmile]

I can access our booking, but seat selection, add baggage, not working

 

[blackcat20]

And now the site has fallen over again:

• Some sections are temporarily unavailable and will be restored soon. Please continue to book and manage flights with confidence.

I'm seeing this right now, cant even log in to QFF.

 

[mannej]

I'm seeing this right now, cant even log in to QFF.

No issues logging in here.

 

[blackcat20]

No issues logging in here.

No option for me on the home page, but can log in once I've searched for flights. Bookings showing ok.

 

[deejo77]

Log in Ok - booking I can view but seat selection or printing is not working

 

[madrooster]

I cannot get into any booking that contains a QF sector that was not issued on 081 ticket stock currently. Interestingly, I can get into tickets (on QF MMB) that were not issued on 081 ticket stock and do NOT have QF sectors in them.

 

[amaroo]

No problem here. Viewing, seat selection, bookings, etc all working A-ok.

 

[JessicaTam]

I am having exactly the same issue after purchasing 2 x $150 vouchers this morning

Did you get any resolution through the call centre JessicaTam? I'm trying to take advantage of the current sales and I'll be mighty annoyed if I miss out!!

Well I have just got off the phone and the matter has been resolved. They are having trouble with gift vouchers for whatever reason today. I suggest ringing them and getting them to fix it then and there, as they were able to force mine through.

Thanks to Gavin from QF who solved my problem.

 

[blu]

I've lost Select Seat, Change, & Cancel functionality in MMB (greyed out) on one of my older bookings only (used PC & iPad).

 

[vmile]

On the phone to Qantas at the moment, still cannot access Exit Row Seats,Advanced Select seat, Additional Baggage- greyed out for QF24 Monday week.
Very helpful CSO Melanie has been able to find out that this is due to a change in the way QF collect payments for these extras. This booking is an old one and apparently will 'never' be fixed for the new system.So I still will not be able to access at T-80.
We usually book (being lowly Bronze) our preferred seats at T-80, and happy to pay. Melanie explained she could not get us our prefered seat section at this time as still blocked to us, but asked us to hold on.
She has just came back and advised seating was able to release our seats provided we paid the $25 each seat selection fee.Happy to do so.
So a good result and a good QF experience- CSO Melanie went out of her way to find the reason for the glitch, and help work around the problem. So thank you Melanie and QF for employing/training such good people.