Interesting situation due to ANZ error, I received double bonus points (90000 x 2) and double $200 refund…I ignored it and the extra 90,000 points were reversed and the extra $200 debited….
So no big deal…today received letter from ANZ acknowledging error, and advise of debiting of extra $200
They also state in their letter
“The duplicate 90,000 Bonus Qantas Frequent Flyer points of will remain credited to your Qantas Frequent Flyer account, and no further action will be taken to withdraw it”
How would you read that ??? A chat with ANZ claims they are referring to the legitimate points, but would that require a reference to “further action”
Note the oddly placed “of” is in the original text
Appreciate this may be seen as being a bit cheeky…I may just let it go…