ANZ Launches AMEX/VISA Qantas Card - Changes to points earn on VISA

[trippin_the_rift]

Does anyone know if you can you change from a Citi Platinum Visa to Citibusiness and take your existing rewards points with you ? I have been told that I can't transfer my existing points to QFF; only those earned after I pay an extra fee of $49.

JV

I got the same spiel from citibank last year. Told them I only collect points for QF and that the citibank rewards program was useless to me and the only reason I use that card otherwise it would be amex blah blah etc etc... Made them give me around 6,800 points to bring me up to something of value I could use (flight center voucher) and all future points to go direct to QF.

Worked fine and I got it sorted. No way of getting out of the yearly QF fee.

I have plat card and have been with citibank for 7years, spending over the points limit each year, paid off monthly. I'm sure this has some impact on negogitation.

 

[zig]

Well after 20 years of holding an ANZ card I cancelled mine last month. I advised them that their changes did not suit me as I wanted a Visa card with one point per dollar, not half a point.
They did try to get me to stay by offering to waive the next year's fee, and give me 2500 points bonus, but in the end I saw no point in keeping a card I would not use.
In addition I closed my savings account with them, after 40 years!
No happy with their changes as you can see.

Seems ANZ have changed their approach in relation to this - perhaps they have had too many cancellations.

I rang today to cancel my cards as I thought my annual fee was due next month, and I wasn't going to pay for another year due to the reduced earn rates for FF points. When asked my reason for cancelling I told them it was because of changes to the FF earn rates. Straight away they offered to restore me to my original earn rates. I accepted this offer. Apparently my annual fee isn't due until Aug, so I have a few months to make sure the earn rate does get amended. I was also advised to ring in Aug and discuss the annual fee as they were sure they could do a better offer in relation to this.

 

[Harpoon]

One little correction here, this person without a loan was getting cut to 0.5 points per $ regardless of whether I accepted the AMEX or not. It would have been stupid for me not to take the bonus points bribe, especially as I'd just paid my annual fee.

I don't have a loan with ANZ and they kept me on 1:1 Visa Gold when I accepted the additional Amex at no extra annual fee. So now I'm paying $150 a year for 1:1 Visa Gold upt to $2500 and 1:1 unlimited Amex.

So not sure why people are referring to this stance by ANZ being due to having a loan or not??

 

[markis10]

ANZ did segment their customers, I am the same, no loan and no changes!

 

[crowman28]

I don't have a loan with ANZ and they kept me on 1:1 Visa Gold when I accepted the additional Amex at no extra annual fee. So now I'm paying $150 a year for 1:1 Visa Gold upt to $2500 and 1:1 unlimited Amex.

So not sure why people are referring to this stance by ANZ being due to having a loan or not??

I thought there is no more capping on points earning. How come you still got it on your gold VISA card?

 

[Harpoon]

I thought there is no more capping on points earning. How come you still got it on your gold VISA card?

Dunno I just kept my old gold visa on the same "plan" for lack of a better word, and they just sent me a new Amex card to go with it.

My visa gets 1:1 up to $2500 then 1:2 after that. The new Amex is 1:1 uncapped spending.

 

[medhead]

So not sure why people are referring to this stance by ANZ being due to having a loan or not??

Because these changes have been discussed in detail on here and it was earlier worked out that ANZ were offerring different customers different deals, the early evidence was that the people with mortgage business with ANZ kept the same points earning rate on the Visa, whereas those without a mortgage didn't. I have spoken to ANZ a numbers of times about their changes

It seems now, based on what your saying that the segmentation was even more detailed. Regardless it makes sense that ANZ would give different benefits to certain customers, i.e. those with mortgages. I can only guess you have some other business with ANZ besides your card.

I thought there is no more capping on points earning. How come you still got it on your gold VISA card?

This is all part of the segmentation of customer by ANZ. No doubt someone still with points capping will be still paying the old annual fee and not the new annual fee.

Take my situation my gold AMEX is uncapped but it only earns 1 point per $ instead of the advertised earn rate for a new customer. But I still pay the old annual fee. My Visa earn rate was halved but attempts to cancel had it put up again for a few months. Other people are still on the same visa earn rate, uncapped and pay the same annual fee.

 

[Point Hunter]

[SIZE=-1]Hi I'm just wondering if an experienced head might be able to provide some guidance here. The ANZ FF card terms and conditions state that points are not earned on "cash equivalent transactions" (cash advance). Fine. But this also includes "utility bills paid in person at a bank or Australia Post or any utility bills paid using the card in conjunction with the Bpay scheme (if the billing merchant does not accept credit card payment using the Bpay scheme)".

What does the quoted text mean? Is there any way to pay utility bills, rates, house insurance and the like on your ANZ FF card and avoid the transaction being termed a "cash equivalent transaction" so that you earn points?

I appreciate any advice provided. Thanks in advance.[/SIZE]

 

[serfty]

I have paid many bills on Line with my ANZ Visa and always earned points.

 

[medhead]

There are some billers that dont accept bpay from credit cards. They usually list this on the bill. One example is my rates. So I can only assume that if you do boat from your card account anz won't block as per the biller requirement but will somehow treat it as a cash transaction.
It seems strange and I don't know why it wouldn't just be blocked, but the situation can't occur very often. I suggest that most bpayments would be fine as per Serfty's experience.

 

[Flashback]

There are some billers that dont accept boat from credit cards. They usually list this on the bill. One example is my rates. So I can only assume that if you do boat from your card account anz won't block as per the biller requirement but will somehow treat it as a cash transaction.
It seems strange and I don't know why it would just be blocked, but the situation can't occur very often. I suggest that most bpayments would be fine as per Serfty's experience.

I'm not sure serfty is talking about BPAYing from the ANZ CC?

 

[medhead]

I'm not sure serfty is talking about BPAYing from the ANZ CC?

Rereading it. Your probably right. I just lumped online payments together with me doing bpay mostly from Internet banking ops

 

[serfty]

I'm not sure serfty is talking about BPAYing from the ANZ CC?

Actually, I am!

Don't use it much these days as I get better earn from Amex.

 

[Flashback]

Actually, I am!

Don't use it much these days as I get better earn from Amex.

That's interesting! The one time I did it, I was hit with a cash advance. Explained to them I didn't know that was the case, paid it straight away, and they credited back the cash advance fee.

 

[Point Hunter]

Thanks for the responses on Bpay question (previous page). Just paid a utility bill so will see what the result is...

 

[nooj]

I am an ANZ gold visa member, and I got in the mail the other day a letter offering me to upgrade to ANZ FF platinum for free, where I get the Platinum FF Visa, and Platinum AMEX.

It states that I would earn 1.25 points per $1 spent on the AMEX, but does not mention any points differences on the VISA. Does this mean that I keep the 1:1 spending on my VISA????? Ahh, so confusing!

I dont really think I want another card, and after looking at these posts, I don't know if it is worth it!

 

[trippin_the_rift]

I am an ANZ gold visa member, and I got in the mail the other day a letter offering me to upgrade to ANZ FF platinum for free, where I get the Platinum FF Visa, and Platinum AMEX.

It states that I would earn 1.25 points per $1 spent on the AMEX, but does not mention any points differences on the VISA. Does this mean that I keep the 1:1 spending on my VISA????? Ahh, so confusing!

I dont really think I want another card, and after looking at these posts, I don't know if it is worth it!

Why don't you call and ask? It seems everyone is receiving a special offer targeted towards them directly. What you receive and what I receive may be totally different.

Fee-free for a year sounds good, though.

 

[MAX_1]

ANZ Platinum

ANZ Frequent Flyer Platinum Credit Card with Online Application

Clearly, the Visa card earns 1 QFF point per $2 spend.

Imo, The NAB Platinum Qantas card is better value earning same 1.5/$1 for the Amex and 1.33/$2 for the Visa.

Still looking for a card that earns with Amex 1.5:1 and that earns 1:1 Visa/Mcard and uncapped .

 

[markis10]

ANZ Platinum

ANZ Frequent Flyer Platinum Credit Card with Online Application

Clearly, the Visa card earns 1 QFF point per $2 spend.

Imo, The NAB Platinum Qantas card is better value earning same 1.5/$1 for the Amex and 1.33/$2 for the Visa.

Still looking for a card that earns with Amex 1.5:1 and that earns 1:1 Visa/Mcard and uncapped .

ANZ Gold FF holders (existing) are being allowed to keep their 1:1 earning, that probably translates to those being offered the upgrade, but it would be worth asking.

 

[medhead]

ANZ Gold FF holders (existing) are being allowed to keep their 1:1 earning, that probably translates to those being offered the upgrade, but it would be worth asking.

Not exactly all of them. 1:1 earning was taken off me. then after 6 months I rang to cancel, because the earn for only 0.5 per $1. They gave me back 1:1 until September, when the annual renewal was due. Maybe they would have let me keep 1:1 after Sept. But I cancelled 2 weeks ago. Mainly because my last transaction on the card was a $1600 refund and I couldn't be bothered spending $1600 to start earning points again.

I also have the NAB visa (0.66:1) as part of a package and I hardly use visa anyway