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Status and Benefits
We're constantly looking for more ways to reward our Velocity Members, so we've introduced three Status Levels into the Program: Red, Silver and Gold.
To move from Red to Silver and upwards to Gold you need to collect Status Credits. Status Credits can be earned with Virgin Blue, Polynesian Blue or Pacific Blue.
Collect enough Status Credits within your 12 month
Qualification Period and you'll immediately move up a Status Level. To keep your Velocity Silver or Gold Membership you just need to collect the appropriate number of Status Credits each year. It's really that simple.
Each Status Level gives you access to additional benefits when flying with Virgin Blue, Pacific Blue and Polynesian Blue. So the more you fly the more benefits you receive!
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How do I Earn Status Credits? Status Credits are earned by flying with Virgin Blue, Pacific Blue and Polynesian Blue. Each time you fly, you collect Status Credits for each dollar spent on your fare.
Your Status Credits are separate to your Velocity Points - they add up to determine your
Red,
Silver or
Gold Status with Velocity Rewards. The more Status Credits you earn in your Qualification Period, the more you will be rewarded.
For every dollar spent flying with Virgin Blue, Pacific Blue and Polynesian Blue, Velocity Members earn:
StatusVelocity PointsStatus CreditsRed*55Silver66Gold77* Red Members earn 6 Velocity Points and 6 Status Credits per Australian dollar until 23 September 2007.
You can also use our
Points Calculator to give you an indication of the Status Credits you can earn on a particular flight.
You have a 12-month Qualification Period to earn the required number of Status Credits to move up to Silver or Gold Membership. Qualification levels are:
StatusStatus CreditsSilver20,000Gold50,000
Each year, you have until the anniversary of the end of the month you joined Velocity to earn these. If you earn enough Status Credits before the Qualification Period is up, you are upgraded to your new Status level and start receiving your new benefits straight away.
Remember, your Velocity Points never expire while you have an active Account, although your Status Credits expire at the end of each 12-month Qualification Period.
How do I retain my Status? Once you have earned Silver or Gold Status, you remain at that Status Level for at least 12 months. To retain your Status each year just continue to earn with Velocity as follows:
Silver Members:Simply earn 20,000 Status Credits in your 12-month Qualification Period.
Your earning power of 6 Status Credits plus 6 Velocity Points per dollar spent on your Virgin Blue fare makes this easier than ever.Gold Members:Earn 50,000 or more Status Credits in your 12-month Qualification Period.
You can achieve this even faster with you increased earning power of 7 Status Credits and 7 Velocity Points per dollar spent on your Virgin Blue fare.
Your Review Date for retaining your Status is the anniversary of the month in which you joined Velocity. For easy reference it is featured on your card.
Don't forget that although Status Credits are only valid for the year of review, your Velocity Points never expire while your Account is active, and you can use them to redeem any available seat with all our Airline Partners, including peak times like Christmas and school holidays.
Your Membership Card Your Membership Card is the key to your benefits. Whenever you travel with Virgin Blue make sure you show your Card to ensure you enjoy all the great benefits entitled to you.
Silver and Gold Membership Cards now include more information about your Membership to help you remember key information. These Cards shows three important dates:
- 'Member Since' which shows the month and year you joined Velocity Rewards.
- 'Review Date' which is the end of your 12-month Qualification Period for earning Status Credits.
- 'Benefits Expire' is the date your Card expires. To make your benefits last even longer we've given you an additional two months of benefits, so this date is simply two months after your Review Date.
Benefits for Silver and Gold To reward you for your loyalty, Silver and Gold Members are entitled to a range of benefits when flying with Virgin Blue. We'll be introducing more Status benefits all the time, so make sure you watch this space!
Status LevelBenefitsSilverGoldThe LoungeComplimentary one visit pass.
Discounted annual Membership offer Complimentary MembershipEarning Power
per $ spent
(on Virgin Blue, Pacific Blue and Polynesian Blue)6 Velocity Points
6 Status Credits7 Velocity Points
7 Status CreditsPriority Check-inYesYesPriority Phone ServiceYesYesIncreased Baggage AllowanceYesUp to 32 kgPersonalised Baggage TagsYesYes
The technical stuff (with examples) Here's a brief explanation of those technical terms, with a bit more detail about how they work - to help you understand Status Credits, Velocity Status Levels and the processes involved.
- Status Credits: these are earned (along with Velocity Points) when you take part in an Eligible Activity with selected Program Partners. They add up to help you qualify for Silver or Gold Membership.
- Eligible Activity: this could be a flight with Virgin Blue, Polynesian Blue or Pacific Blue, or an Eligible Activity with one of our selected Program Partners.
- Qualification Period: each 12-month period from the anniversary of you joining Velocity Rewards. At the end of each 12 month Qualification Period, on your Review Date, we assess your ability to maintain your current Status, and then reset your Status Credit balance to zero - for the start of your next Qualification Period.
- Benefit Period: runs from the time that you achieve Status until your anniversary of joining Velocity Rewards, plus another 12 months, and then another 2 months (to allow us to get your new card to you). How good is that?
For example: if you joined the program on 14th February 2007 then the 'Member Since' date on your Membership Card will be '02/07' and your Review Date will be February each year - that's easy to remember. You now have a Qualification Period of 12 months to earn enough Status Credits to qualify for Silver or Gold Membership.
If you then earned 20,000 Status Credits by July 2007, you'd become a Velocity Silver Member immediately and your Benefit Period would run from July 07 to the end of your Qualification Period (February 08) and then for another 12 months until February 09. We'd also add on a Grace Period of 2 months to give us time to get your new Membership Card to you, so your Benefits won't expire until April 09 - you just keep on receiving with Velocity!
In February 08, after your Review Date, you start another Qualification Period, so we reset your Status Credits to zero. To maintain Silver Membership you would have to earn at least 20,000 Status Credits between February 08 and February 09, otherwise you would go back down to Red Membership when your Benefits expire in April 09.
If you earn enough Status Credits to keep your Silver Membership it'll run from April 09 until February 2010 - and we will still give you another 2 months grace, so it would continue until April 2010. And so on!
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