FRA-MAD
Flight: LH1114
Aircraft: A321-200
Seat: 4D (J) / 3F (J)
Departed: FRA 20/09/2016 13:40 CEST (25mins late)
Arrived: MAD 20/09/2016 16:00 CEST (10mins late)
Duration: 2h 15m
FRA transfer was a huge mess - busy queues, slow security checks. Lufthansa business lounge was heaving - no seats - people leaning against the walls with their luggage. Why even let people in? I left straight away.
I then remembered I had Star Alliance Gold with the United status match trial, so I headed for the Senator Lounge. It was still very busy, but a few seats were free. By then there was only enough time for a thimble of orange juice (glasses were slightly enlarged/taller shot glasses, orange juice was dispensed from the soft drinks fountain) before the gate was called. There were long queues for the toilets in the lounge, so I didn't even use that.
Boarding was another complete mess. Huge crowd around the gate. Despite calling business passengers and Star Alliance Gold only, everyone started to board. Maybe half the plane was Star Alliance Gold? Then after getting through the gate - surprise! We're not going down the aerobridge, but are instead going down the stairs - and a bus to a remote gate! Got on board to find someone in my seat. When they saw me staring at them as I was approaching, they asked if they could swap. I didn't really mind, but would have been nicer to have asked before sitting in my seat.
My first experience of 'euro business'
. To me, the main benefit of business is the nicer seat and more room - food/service comes second. Although the service was fine, I wouldn't ever seek out this fare in the future (only when bundled as a connecting flight to a real business ticket, as was in this case).
Food was ok, I had the chicken: