For those that want it here is my report. Heading to get some sleep so I apologise for any spelling mistakes and for not adding a TL: DR
I left Athens at 7pm on Qatar through to ADL all in Business. Was ticketed in Athens for both flights as I checked in 3 hours prior as soon as checkin opened. Service from Athens to Doha was fantastic and I was in Business on the old
Virgin Australia 777 Plane with their business suites. Perfectly fine for the 5 hour flight.
Arrived into Doha at midnight 12am with a sign being held up with my name on it and Melbourne as I deplaned and exited the jet bridge.
The lady explained that my flight to ADL via MEL was oversold in QSuites. I asked how I got bumped and was told it was due to my fare bucket (I’m on an Award booking via VA made 6 months ago). I was due to board my flight home at 3am. Was told their were only 2 options-
go on the flight in Economy (I said no way) or go via Brisbane in QSuites some 17 hours later and then with QF in Business from BNE-ADL. I asked if I could go on the next direct ADL flight and that to was already oversold. (Looks like they are overselling both Adelaide direct and Adelaide via Melbourne).
They would give me accomodation offsite at the Concorde hotel and car transfers and meal vouchers for the 17 hours I would be in Doha. Not ideal as I would be getting home instead of 7 am but 10.30pm but i took it so I had QSuites for the long ride home. There is only a 2 hour gap to get the local flight to ADL so just hope I clear customs, make it to domestic and get checked in in time for the last flight out of BNE they have me on to ADL.
Waited in the Transfers area from 12am for 1 hour while she tried to find accomodation. I was stressed as the lady had my passport and i couldn’t locate her. (I was told she was out the back trying to put accommodation together).
I asked if there would be any compensation and she said to send an email. (I’m guessing not likely but will try).
She came out after an hour and apologised for the delay and offered I go to the Al Mourajan lounge and wait there. I said thanks but I prefer to wait and not leave without my passport. I also asked if I could get into either the airside Oryx or the new transit Oyrx Garden Hotel instead. She said she was already trying this, as I assume offsite was booked out.
She returned 30 minutes later and told my she got me into the Oryx Garden hotel but I couldn’t check into till 3am. Suggested I wait in the lounge for the 3 hours. Stressed and running on fumes as I was exhausted I did that. I was also given 3 meal voucher to be used in the food court as the hotel has no room service and no food is allowed in the rooms. The vouchers are only applicable to 3 food shops in the food court and she suggested I just eat in the lounge for my meals.
I did just that which just let to more issues.
She led me to the Al Mourasjan lounge in Terminal A and there must be an issue with the new DOH-BNE boarding pass she issued me as it took a supervisor to get me in.
Ate and waited then checked in at the Oryx Garden hotel. As my toiletries are in my suitcase and the hotel provides none I made best as I could and got some sleep.
Woke up 9am and went to the Al Mourajan Garden Lounge for breakfast. She scanned my boarding pass and asked if I was originally going Economy and have been upgraded to Business. I explained that I no I was always going business and was bumped. After a few minutes and another supervisor later she let me in and said that with the stamp she put on the back of the boarding pass I should have no further issues.
Not quite. Went back for lunch, same thing, this time did you pay for entry as I am having problems scanning it. I was about to go into my spiel but she allowed me in.
Dinner I ate in the Lounge again without issue and the vouchers they had given me for 170QAR went to waste as the places that they could be used at were of no appeal.
Anyway I am now home. Service on the DOH-BNE wasn’t as good as the service on the ATH-DOH as the staff weren’t as proactive but I’m just happy to be home albeit 17 hours later.