Soft product = food, service, ammenities, etc
Hard product = seats, entertainment system, wifi, etc
TK's hard product is pretty varied:
- Long haul widebodies (B77W, A350, B787, A333, A332 (5x)): lie flat business class with "suites" on the A350s and B787s, but the dreaded middle seat on older product on the B77W
- Medium haul widebodies (A333, A332): not all the A330s have the lie flat, with a smaller subfleet of A333s (7x) having a regional product with recliners (similar to the 2x2 on a B738 or A320) and some A332s (6x) having old angled flat. These are typically used on flights < 8 hours.
- Older A320 series: A319s Y only; A320s CY flex, i.e. eurobusiness 3x3 with blocked middle when used as business; A321s 13x with CY flex, remaining +-52 with 2x2 recliners
- New A320 series: A321neo all with 2x2 recliners with modern business seat
- Older B737 series: B738 and B739s all with 2x2, several 3x3 now removed
- Newer B737 seriesL B738max and B739max with same new 2x2 with as A321neos
So about 31 older A320 series still with 3x3 business still active and fly some of the shorter routes into Europe. It can be the luck of the draw though, I had one of the 3x3 A320s two weeks back on a 90 minute flight, but looking its history it had done quite a few 3.5 hour legs into Europe that week. Same for the widebodies. A lot of the widebodies do sectors into Europe, so you can pick up a lie flat even, but one day it's a A350, the next day it's a B738. They are very nimble in their capacity management to Europe based on connecting flows and cargo.
They still have the same catering though no matter the hard product since catering is linked to flight time on TK, not aircraft (they have larger than typical galleys for this shorthaul aircraft - this has been a problem for TK with a lot of used aircraft that they have picked up since they have an unusually big catering load). FWIW, none of the older A320 and B737 series have wifi, while the neos and maxs do.