Avianca LifeMiles – Bookings and Discussion

I had chance/points to redeem for Emirate 1st but had to let it slide to use LM points for Turkish - was lucky to be able to book for Turkish.
 
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Was randomly checking any airline availability and found a SYD-ICN flight for the next day. I only wanted to check to see if it would actually let me book, as I'm sure we are all aware of that error message we keep getting. I got to the confirm and pay taxes page, until it refreshed and automatically assigned me to an online chat pop up where I am now speaking to someone.

For future reference, does anyone know how to get to this online chat without having to go through a vortex? They have been tried to be helpful, relaying this message "When selecting the flight, as the system does not process the taxes, it generates the error and takes you out of the page, where it directs you to this channel, where we find the taxes manually." I'm not sure this actually helps at all, as it still doesn't explain when or if they'll fix it.

Anyway, apologies for the bombardment of messages tonight!
 
This is exactly the problem. When searching by specific airline there will be different results than searching by Smart Search (usually better results) but the call centre can only book whatever availability Smart Search gives. They can often see results given by individual airline search and can confirm seats are indeed available hence they are not necessary phantom. While these seats are not allocated to LM they can be booked direct via the airline or via other *A parters such as UA for example.
ive noticed that "smart search" returns no availability, but TG specific does. wjhy is this the case? if there is no availability, surelky this should be consistent no matter which search you choose? and do alliance partner airlines really alter award availability between different partners? seems weird to me
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It’s a common problem!

The underline in the ‘availability’ boxes may - or may not - bear any correlation to actual availability 🤣

Sometimes you can click on a square that’s not underlined and there will be flights available.

But honestly… why are folk persisting with LM? Points are cheaper with aeroplan, and far more reliable availability.
LM is about half the price of Aeroplan for me. am i missing somehting?
 
ive noticed that "smart search" returns no availability, but TG specific does. wjhy is this the case? if there is no availability, surelky this should be consistent no matter which search you choose? and do alliance partner airlines really alter award availability between different partners? seems weird to me

Smart Search shows accurate partner award availability but sadly most of it is not bookable on LM. If I would have to guess the reason I’d say LM don’t pay for these seats as much as other airlines do.

LM is about half the price of Aeroplan for me. am i missing somehting?

Now you understand why availability is so poor on LM…
If you think it’s cheap compared to Aeroplan try United, good award availability if you can afford it!
 
Smart Search shows accurate partner award availability but sadly most of it is not bookable on LM. If I would have to guess the reason I’d say LM don’t pay for these seats as much as other airlines do.



Now you understand why availability is so poor on LM…
If you think it’s cheap compared to Aeroplan try United, good award availability if you can afford it!
buying miles on UA exceeds the cash fare, so that's not gonna happen! lol
 
Is TG available on other partners than UA? I haven't seen it on Aeroplan, Lifemiles, Krisflyer etc since October last year. It seems to be available on UA only unless something has changed recently. Australia to South East Asia in J has gone from 30k to 50k/55k and now 90k on UA lol. Just burnt th elast bit of my UA miles KIX - BKK for 90k lmao.
 
Is TG available on other partners than UA? I haven't seen it on Aeroplan, Lifemiles, Krisflyer etc since October last year. It seems to be available on UA only unless something has changed recently. Australia to South East Asia in J has gone from 30k to 50k/55k and now 90k on UA lol. Just burnt th elast bit of my UA miles KIX - BKK for 90k lmao.
Another UA Mileage Plus burns victim in ICU 🚑 Tell ‘em Gold Member says Hi.
 
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