Avianca LifeMiles – Bookings and Discussion

[desafinado74]

This info would've been helpful for me when I booked them last year, haha! But good to know for the future.

I solved my problem by emailing them on [email protected]

They took a few days to reply, but it got sorted in the end, even got the seat I wanted! Let us know how you go!

Pretty annoying isn't it
Thank you for giving me the TG email address.
I assume in the email, you just gave them your preferred seat numbers? (And PNR of course)

 

[drron]

We were assigned seats at check in -but there were only 2 left. fortunately they were together but last row of J.
I did call and email Thai but both said it has to be done by Avianca. On the phone they were quite rude.

Thank to this thread I have J awards SYD - BKK in mid July. Unfortunately no return flights from mid june to late August. But got SQ awards through VA BKK-SIN-DRW. No awards to major cities.

I will try the email later today.

 

[desafinado74]

We were assigned seats at check in -but there were only 2 left. fortunately they were together but last row of J.
I did call and email Thai but both said it has to be done by Avianca. On the phone they were quite rude.

Thank to this thread I have J awards SYD - BKK in mid July. Unfortunately no return flights from mid june to late August. But got SQ awards through VA BKK-SIN-DRW. No awards to major cities.

I will try the email later today.

Thanks for letting me know of your experiences.
Actually i am not too fussed about where i sit (I am a solo traveller) but i find it comical with how complicated the seat selection process is. Anyway i will email Thai and see what they say.

Out of curiosity, did you manage to do the seat selection online this time for the SYD - BKK flight?
With regards to SQ award flights, Aeroplan usually has pretty good availability.

 

[PatMcrotch]

I am in the situation as you now I tried to add "Mr" into the info section, but the field has been greyed out. I could not add my middle name as well (But i am not worried about this)So, i can't goto seat selection etc.

So, did you all just let the check in counter agent to assign the seats ?
Did you try and select the seats by calling Thai Airways ?

Another thing is, i can't add "Mr" into my Avianca profile. So annoying.

You can just email them at Reservations(at)thaiairways.com.au