Site is back up but can't login as it says the login details are invalid...which I know they're not.
Up again, but only accepts digits in the username/number field.It's down again.
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A data point: Just tried to call and cancel a flight, and the system is apparently still having an upgrade, and they wouldn't accept my lifemiles PIN to process the transaction. They said to call next week instead.
Gee that's a bit ****, what if your flight was in the next day or 2?
I can confirm you have a year to cancel.
Gee that's a bit ****, what if your flight was in the next day or 2?
Agree - That was my experience when I was looking in to it last month for travel in OCT. I ideally wanted J from FRA-SYD, but could find little to no availability on both Lifemiles & UA so ended up spending the extra points and went F. Fingers crossed the first leg from FRA-BKK is also on an A380. Maybe you are looking at a block out or busy period?
You do realise how dreadful their non-A380 J is?!
You do realise how dreadful their non-A380 J is?!
Does anyone know whether they are still denying sceeenshot bookings that are mixed cabins? Thanks
Does anyone know whether they are still denying sceeenshot bookings that are mixed cabins? Thanks