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Ok. So you mean you won’t get the money back. A voucher then.they will give you a credit, voucher, whatever you want to call it.
no cash refunds - pretty standard for most airlines.
Ok. So you mean you won’t get the money back. A voucher then.they will give you a credit, voucher, whatever you want to call it.
no cash refunds - pretty standard for most airlines.
The infuriating thing is that until Govt says Don’t Travel then there is no insurance claim.
But it is not correct to directly link government travel advice to insurance kicking in.
... two different insurance companies have now told me. That cancellation insurance will only kick in if the Govt tells us not to travel.
AFF Supporters can remove this and all advertisements
Not doubting this is the case when you initiate the cancellation - any official statement will help your case and for the insurer "Don't Travel" is a strong statement. I prefer when the travel provider cancels flight/hotel bookings, because then the situation is much much clearer for any insurance claim.
Did they say how the company interprets conflicting govt advice, eg. A situation where Australian govt doesn't upgrade to "Don't Travel" but Bali local authorities evacuate the area where you would have stayed, but not the airport?
I am struggling with Insurance company ‘double speak’ to be honest. They will not pay for cancellation unless ‘do not travel’ is on the Fed website and we all know that will never happen - too many conflicting trade interests.
yep, I am in same boat, if I change my bookings now, the total cost (extra cost + losses) to me will be $400. So I got to decide for myself, is that $400 worth it for the peace of mind?Until the airlines stop flying then if we want to change flights then it’s a $300 or $600 change fee?
i am pretty sure that last time this happened none of the australian airlines flew to Surabaya or any other airport. The flights either flew to DPS or were cancelled.have to get a bus/ferry to Surabaya together home and 2. Be a burden on either Virgin or the people of Bali when/if it all turns to poo....
The trouble with the media is that they leap on to any sniff of trouble and pound it to death so we never know the facts.