Beware with Sixt

[markis10]

Apparently despite SIXT rent a car capturing Velocity details at the time of booking, these don’t get transferred to the rental agreement, you need to show your membership card at time of pickup for point to be paid, so why ask for details at the time of booking?

 

[tdimdad]

I've gotten points through the usual online bookings. Though, it seems that they're may be inconsistencies (which I've realised after the fact but not bothered to chase).

 

[ols]

Apparently despite SIXT rent a car capturing Velocity details at the time of booking, these don’t get transferred to the rental agreement, you need to show your membership card at time of pickup for point to be paid, so why ask for details at the time of booking?

Also they did a status match for me and then denied me points because I was on a "corporate" rate.
Why are all the rental car companies hopeless?

 

[kerfuffle]

I've never had to show my Velocity membership card, however I booked online and this was all at my local SIXT branch who were great when I was renting cars during 2022 while waiting for my new one.