BNE to LAX via SYD 1 hour transit

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Zagantha

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Hi,

I’ve got my flight to LA next week and am stressing out now as I’m reading and hearing that one hour transit won’t be enough time? I’ve never been to Sydney airport but I’m reading I would catch the qantas seamless shuttle? Would I then need to go through customs/immigration and then get to my terminal? I’m assuming my checked in baggage from Brisbane will go straight to LA from my understanding. I’m really stressed so any pointers and tips would be appreciated
 
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If Qantas do make you take your original BNE-SYD flight, and there's a good chance that they will, inform the crew of your situation.

The crew can often help with a quicker exit off the plane at least. Eg they can move you forward and even into business (if there's a spare seat) shortly before landling.
 
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Well if they are so worried about the terrible OTP, they shouldn't be selling a connection that short. Not the passengers fault. So they either hold the aircraft and run late (causing more disruptions in LAX) or they depart without you and then they have to accommodate you on an alternative.
 
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No no no
If the airline does not want to change it for free to an earlier flight, I would HUACA (hang up and call again, and again and again). If that does not work go to airport extra early and ask to be put on earlier flight - explain that 1 hr is not enough to make the connecting flight.

For me it’s 3hrs.

Welcome and join in the fun
 
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11 left at 11 today. The inbound was fine, so one can suspect connections were potentially part of the reason for delay there. Due in 45min late to LAX.

just for a fun data point.
 
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serfty said:
In recent history, QF507 appears to generally run on time.

flightaware.com

QF507 (QFA507) Qantas Flight Tracking and History - FlightAware

Track Qantas (QF) #507 flight from Brisbane to Sydney
flightaware.com flightaware.com
w

There are earlier flights out of BNE at 6am, 6:30am & 7:10am.
Click to expand...
Yeah that’s good but in regards to the earlier flights I’ve called 4 times today and they wouldn’t change me. The most recent call 20 minutes ago said all earlier flights are fully booked…however if I go online now I can still buy tickets?..lol
 
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Zagantha said:
Yeah that’s good but in regards to the earlier flights I’ve called 4 times today and they wouldn’t change me. The most recent call 20 minutes ago said all earlier flights are fully booked…however if I go online now I can still buy tickets?..lol
Click to expand...

Yeah, thats not uncommon. Unless you are Platinum or above on Qantas, their call centres are often more detrimental to your booking than useful. Like I said, steep learning curve :)
 
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Zagantha said:
I’ve called 4 times today and they wouldn’t change me
Click to expand...

... without a fare adjustment.

And if flights are running on time on your day of travel, that's what the airport check-in staff will likely say too. It seems they can't always make the changes that they used to be able to make. It's now either "computer says yes" or you, the passenger has to call Qantas.
 
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Zagantha said:
Yeah that’s good but in regards to the earlier flights I’ve called 4 times today and they wouldn’t change me. The most recent call 20 minutes ago said all earlier flights are fully booked…however if I go online now I can still buy tickets?..lol
Click to expand...

Refer to my post about Married Segments. This is why.

RooFlyer said:
Yeah, thats not uncommon. Unless you are Platinum or above on Qantas, their call centres are often more detrimental to your booking than useful. Like I said, steep learning curve :)
Click to expand...

Not this.
 
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Zagantha said:
all earlier flights are fully booked
Click to expand...
Is this an award? FWIW, in recent time call centre staff have been strait out lying to callers by saying "filly booked".

In this case, there is plenty of availability:

Results from https://www.ExpertFlyer.com
Code: 
Flight Availability Search
Departing BNE on 20/07/22 12:00 am for SYD, Flying QF , Direct/Non-Stop Only, Exclude Codeshares

                                                                     Frequency
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Available Classes

QF 501        0      BNE                SYD                73H       M,T,W,Th,F      J3 C3 D3 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0 
                     20/07/22 6:00 AM   20/07/22 7:35 AM             91% / 0m

QF 503        0      BNE                SYD                73H       M,T,W,Th,F      J9 C9 D9 I8 U5 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0 
                     20/07/22 6:30 AM   20/07/22 8:05 AM             93% / 7m

QF 505        0      BNE                SYD                73H       Su,M,T,W,Th,F   J2 C2 D0 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0 
                     20/07/22 7:10 AM   20/07/22 8:45 AM             100% / 1m

QF 507        0      BNE                SYD                73H       M,T,W,Th,F      J5 C5 D5 I3 U2 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0 
                     20/07/22 7:40 AM   20/07/22 9:15 AM             33% / 0m

QF 509        0      BNE                SYD                73H       T,W,Sa          J3 C3 D3 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0 
                     20/07/22 8:10 AM   20/07/22 9:45 AM             96% / 5m
..
 
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serfty said:
Is this an award? FWIW, in recent time call centre staff have been strait out lying to callers by saying "filly booked".

In this case, there is plenty of availability:

Results from https://www.ExpertFlyer.com
Code: 
Flight Availability Search
Departing BNE on 20/07/22 12:00 am for SYD, Flying QF , Direct/Non-Stop Only, Exclude Codeshares

                                                                     Frequency
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Available Classes

QF 501        0      BNE                SYD                73H       M,T,W,Th,F      J3 C3 D3 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0
                     20/07/22 6:00 AM   20/07/22 7:35 AM             91% / 0m

QF 503        0      BNE                SYD                73H       M,T,W,Th,F      J9 C9 D9 I8 U5 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0
                     20/07/22 6:30 AM   20/07/22 8:05 AM             93% / 7m

QF 505        0      BNE                SYD                73H       Su,M,T,W,Th,F   J2 C2 D0 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q0 O0 G0 X0 E0
                     20/07/22 7:10 AM   20/07/22 8:45 AM             100% / 1m

QF 507        0      BNE                SYD                73H       M,T,W,Th,F      J5 C5 D5 I3 U2 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0
                     20/07/22 7:40 AM   20/07/22 9:15 AM             33% / 0m

QF 509        0      BNE                SYD                73H       T,W,Sa          J3 C3 D3 I0 U0 Y9 B9 H9 K9 M9 L9 V9 S9 N9 Q9 O9 G0 X9 E0
                     20/07/22 8:10 AM   20/07/22 9:45 AM             96% / 5m
..
Click to expand...

Different story for married segments:

QF501 J3 C0 D0 I0 U0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 X0 E0
QF503 J5 C0 D0 I0 U0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 X0 E0
QF505 J2 C0 D0 I0 U0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 X0 E0
QF507 J5 C0 D0 I0 U0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 G0 X0 E0
 
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justinbrett said:
Refer to my post about Married Segments. This is why.
Click to expand...
I am not sure married segments are relevant.

Earlier flights are indeed bookable in flex.

1657612695756.png

I do not that QF507 is the only one with X class.

Also,

Results from https://www.ExpertFlyer.com
Code: 
Flight Availability Search
Departing BNE on 20/07/22 12:00 am for LAX, Flying QF, Connecting at SYD , Direct/Non-Stop Only, Exclude Codeshares, Point of Sale: Australia

                                                                     Frequency
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Available Classes

QF 503        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 6:30 AM   20/07/22 8:05 AM             93% / 7m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 505        0      BNE                SYD                73H       Su,M,T,W,Th,F   J2 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 7:10 AM   20/07/22 8:45 AM             100% / 1m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J2 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 507        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 7:40 AM   20/07/22 9:15 AM             33% / 0m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0 
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m

...
 
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serfty said:
I am not sure married segments are relevant.

Earlier flight are indeed bookable.

I do not that QF507 is the only one with X class.
Click to expand...

They're bookable as standalone flights, yes, but not in combination with a connecting flight to LAX which is what OP has.

It would require someone in revenue management to fix this.
 
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Gate staff do still have flexibility with married segments, I managed to get a transfer to an earlier MEL-SYD flight when a QF flight change left me with 1h25m turnaround to QF7. MEL terminal staff didn't even blink.
 
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serfty said:
I am not sure married segments are relevant.

Earlier flights are indeed bookable in flex.

View attachment 284435

I do not that QF507 is the only one with X class.

Also,

Results from https://www.ExpertFlyer.com
Code: 
Flight Availability Search
Departing BNE on 20/07/22 12:00 am for LAX, Flying QF, Connecting at SYD , Direct/Non-Stop Only, Exclude Codeshares, Point of Sale: Australia

                                                                     Frequency
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Available Classes

QF 503        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 6:30 AM   20/07/22 8:05 AM             93% / 7m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 505        0      BNE                SYD                73H       Su,M,T,W,Th,F   J2 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 7:10 AM   20/07/22 8:45 AM             100% / 1m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J2 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 507        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 7:40 AM   20/07/22 9:15 AM             33% / 0m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m

...
Click to expand...

Yes, hence the Y & B availability as per my post. By "booked out" I assume they mean "booked out in your fare class". OP was quoted 1K to change the flight earlier which is consistent with this.
 
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justinbrett said:
They're bookable as standalone flights, yes, but not in combination with a connecting flight to LAX which is what OP has.
Click to expand...
That is incorrect - I have updated my post with examples.
serfty said:
I am not sure married segments are relevant.

Earlier flights are indeed bookable in flex.

View attachment 284435

I do not that QF507 is the only one with X class.

Also,

Results from https://www.ExpertFlyer.com
Code: 
Flight Availability Search
Departing BNE on 20/07/22 12:00 am for LAX, Flying QF, Connecting at SYD , Direct/Non-Stop Only, Exclude Codeshares, Point of Sale: Australia

                                                                     Frequency
Flight        Stops  Depart             Arrive             Aircraft  Reliability     Available Classes

QF 503        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 6:30 AM   20/07/22 8:05 AM             93% / 7m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 505        0      BNE                SYD                73H       Su,M,T,W,Th,F   J2 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 7:10 AM   20/07/22 8:45 AM             100% / 1m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J2 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m


QF 507        0      BNE                SYD                73H       M,T,W,Th,F      J5 C0 D0 I0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 7:40 AM   20/07/22 9:15 AM             33% / 0m
QF 11         0      SYD                LAX                789       Su,W,Th,F       J5 C0 D0 I0 W6 R0 T0 Y9 B9 H0 K0 M0 L0 V0 S0 N0 Q0 O0 X0 E0
                     20/07/22 10:15 AM  20/07/22 7:00 AM             64% / 20m

...
Click to expand...
 
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justinbrett said:
I assume they mean "booked out in your fare class"
Click to expand...
Thanks for the expansion/clarification of your statement.

In all cases, it was only ever suggested a request be made to Qantas to change the booking gratis as a consideration of the short connection time.

In any case, I may be watching QF507 on the 20th with interest.
 
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