Harrison_133
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A few tidbits from an article about the Gold Coast cuts in the ABC today:
One poster even had their Gold Coast-Rockhampton flight switched to a Mackay-Sunshine Coast.
Source: Bonza confirms changes to Queensland flight schedules but denies reports of engaging financial advisory firm
Once a week is "right sizing" the Gold Coast to Melbourne route? Surely not...The airline said this was strictly due to a lack of demand.
She said fewer services between Gold Coast and Melbourne would "right size" the supply and demand on the route.
Reading some posts on the 'Scum of the Air' Facebook page mentioned above, it seems some people who are affected by the days of operation changes aren't actually being given a refund – just a Bonza travel credit.The airline said any customer affected by the changing services would be moved to an alternative flight, or receive a credit for the value of their ticket.
A full refund would also be available.
One poster even had their Gold Coast-Rockhampton flight switched to a Mackay-Sunshine Coast.
This had been planned well in advance of the current issues and came at the expense of a weekly flight each on the MCY-MKY & MCY-AVV routes.The airline confirmed it was adding another flight between the Sunshine Coast and Melbourne, bringing it up to five services a week.
They've been imminent since November...The spokeswoman said more planes would join its four-aircraft fleet "imminently".
Source: Bonza confirms changes to Queensland flight schedules but denies reports of engaging financial advisory firm