Choosethedrew
Junior Member
- Joined
- Oct 10, 2016
- Posts
- 43
Hi. Qantas novice and whingeing Pom here. Justifiable on this occasion I think?
Was on QF9 15/2 which was cancelled due to weather. Irrops handling appalling but that’s another thread.
Had transfers in to and from PER included as J, as well as from LHR to home. These were all lost because of the rebooking.
I booked a hire car in PER and a taxi at LHR and claimed from Qantas but they have denied because it is weather related and cited their t&c which say transfers aren’t covered. These seem like generic terms which include all travel classes and don’t refer to where tickets have this included but not provided.
Is it reasonable or enforceable to ask QF to cover this?
Was on QF9 15/2 which was cancelled due to weather. Irrops handling appalling but that’s another thread.
Had transfers in to and from PER included as J, as well as from LHR to home. These were all lost because of the rebooking.
I booked a hire car in PER and a taxi at LHR and claimed from Qantas but they have denied because it is weather related and cited their t&c which say transfers aren’t covered. These seem like generic terms which include all travel classes and don’t refer to where tickets have this included but not provided.
Is it reasonable or enforceable to ask QF to cover this?