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Regarding the train tickets purchased online through PeruRail, I forgot to mention that unlike the bus tickets, you pay online at the time of booking. PeruRail then send you an email with a confirmation number and you have to print your real tickets in Peru (and before you get on the train).
There are a number of places where you can print your tickets: there is a kiosk at Lima airport next to the lift and stairs that take you down to gates 1-7, there is a desk at Cusco airport near the baggage carousel, there's an office in the Plaza de Armas and presumably at the train stations. There are probably other places as well but we used the desk at Cusco airport while we were waiting for our bags.
There are a number of places where you can print your tickets: there is a kiosk at Lima airport next to the lift and stairs that take you down to gates 1-7, there is a desk at Cusco airport near the baggage carousel, there's an office in the Plaza de Armas and presumably at the train stations. There are probably other places as well but we used the desk at Cusco airport while we were waiting for our bags.