Checked baggage through on separate bookings

[LinaLee]

Looking to check if it’s possible to through check luggage for the following scenario please and if anyone has had any experience lately?

pnr#1 revenue booking on QF
MEL/SIN return

Connecting time is approximately about 2.:5-3 hours. either way if flights are on time.

pnr#2 award booking using QF points
SIN/KUL return

I read that QF will allow check through iif one leg is an awards booking on a oneworld airline?

But on the return journey does MH also allow check through to MEL?

Thanks. Hoping I’ve not made a stuff up.

So tried to tag the bags straight to KL on the leg from MEL/SIN but not possible for some technical reason and the booking while seen on screen cannot be added to the QF itinerary despite best efforts of agent including manual search and add in option as it picks up a different person!!!

No idea and they could not solve issue so hopefully I can get it routed at transfer desk when I land in transit.

Only thing was I did online checkin for both legs which might have triggered issue.

Anyone experienced this anomaly?

 

[TheInsider]

So tried to tag the bags straight to KL on the leg from MEL/SIN but not possible for some technical reason and the booking while seen on screen cannot be added to the QF itinerary despite best efforts of agent including manual search and add in option as it picks up a different person!!!

No idea and they could not solve issue so hopefully I can get it routed at transfer desk when I land in transit.

Only thing was I did online checkin for both legs which might have triggered issue.

Anyone experienced this anomaly?

Pure incompetence sorry, and would send in feedback to QF. Would not be a technical reason at all, they just didn't know what to do nor how to do it.

 

[LinaLee]

As an update for those not able to check through bags but using MH after deplaning from QF, need to actually go to T2 Transfer desk 2E to see the MH rep there to get the bag retrieved and retag. No need to exit and reenter immigration.

Cannot use the T1 terminal transfer staff as was advised to go to 2E.

Give yourself enough turnaround time if booking different pnr.

 

[LinaLee]

Pure incompetence sorry, and would send in feedback to QF. Would not be a technical reason at all, they just didn't know what to do nor how to do it.

Would like to but not quite clear what process they applied but sounded like they were going through the usual steps that they are familiar with and it failed. And worst the booking that comes up in the auto search and manual lookup using the pnr number, the system pulls up is someone else!

That would include all the staff on the day as they all had a go at various ways in the first check in area n first lounge too got involved. Even called Qantas bookings….

A real mystery. Thank goodness it’s Changi. Efficient and systematic.

 

[LinaLee]

On the return leg today from KUL -SIN - MEL on MH first leg. QF second leg separate pnr. No probs linking. But I did not do an online check-in.