Citibank Plus - No Fee No Overseas Transaction Fee Account

[JessicaTam]

10%! It's getting worse. Normally works out to 5%, but best avoided. No advantage whatsoever.

Agreed.

I knew the exchange rate was about 51-53p/AUD so no way was I going to accept anything that was obviously less than 50p.

 

[Chicken]

the ING account is slightly different/better than the citi account.
even if the O/S bank charges you ATM fees ING will refund it. citi won't refund.
Citi only promise not to charge ATM fees themselves.

Which is exactly what I wrote in my previous post.

But I still consider them very similar. And no, I consider this deal created based on what I call bad faith (as in opposite of good faith).

And no, I don't have time to deal with this BS. I have enough bank accounts to manage, plus the credit cards to churn thru, plus all the direct debits to link when I churn card, then all the complexity of merging all the transactions from all these cards and accounts back into my booking keeping which I do (I let me accountant do the reportings, but I do my own book keeping).

I am not going to let ING muck with these tricks, on top of, the products from ING are stupid, and you try doing loans and investments from ING, and see how far you get (answer is you won't get very far, they are as useless as all the new banks which came from being a CU or building society). All for a saving a few dollars?!

Citi can do all these for you, and if they want to do a deal, they would do a straight forward deal. Citi is simple, you just need to put up with coughpy customer service for your low level enquiries, not how many times you have to run to Coles.

 

[daft009]

Which is exactly what I wrote in my previous post.

But I still consider them very similar. And no, I consider this deal created based on what I call bad faith (as in opposite of good faith).

And no, I don't have time to deal with this BS. I have enough bank accounts to manage, plus the credit cards to churn thru, plus all the direct debits to link when I churn card, then all the complexity of merging all the transactions from all these cards and accounts back into my booking keeping which I do (I let me accountant do the reportings, but I do my own book keeping).

I am not going to let ING muck with these tricks, on top of, the products from ING are stupid, and you try doing loans and investments from ING, and see how far you get (answer is you won't get very far, they are as useless as all the new banks which came from being a CU or building society). All for a saving a few dollars?!

Citi can do all these for you, and if they want to do a deal, they would do a straight forward deal. Citi is simple, you just need to put up with coughpy customer service for your low level enquiries, not how many times you have to run to Coles.

I concur
Just check the Whirlpool wiki on the Citi card before leaving AU ( previous page, last post), will help with options for free free ATMs. Easier than managing another account

 

[kpc]

I'm not sure why all the negativity towards Ing Orange....it is just another option to get cash OS to avoid the Fx fee and is good to have as a backup (for me) in case you lose the Citi card or the machine "swallows" the card. Its main benefit is that you get back the ATM fee which is almost impossible to avoid in some countries eg Thailand (~AUD$5 per withdrawal). I go to Coles weekly so easy to do the 5 transactions the month before. If that is too inconvenient and difficult , don't get the card

 

[Chicken]

I'm not sure why all the negativity towards Ing Orange...

Because this is not a deal done in good faith.

I go to Coles weekly

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

 

[woodborer]

Because this is not a deal done in good faith.

Asking you to use your account?
Anyway, people are free to make their own choices. For me, having some overseas machines charging $10 or more for using my card, I'll spend a bit of time making the 5 transactions.

 

[mannej]

Because this is not a deal done in good faith.

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

The analogy is absurb if anything - a strawman argument that doesn't really compare to the requirement for x amount of transactions/month to access the fee rebate...

 

[Chicken]

Asking you to use your account?

You are only using your own account, if you actually move your banking to ING, which comes back to my question of, I don't consider ING a real bank, unless all that you need is one single transaction account.

In my example, I bank with Citi (and used to be Suncorp), so having to do this trick with ING is not 'using my account'.

For me, having some overseas machines charging $10 or more for using my card, I'll spend a bit of time making the 5 transactions.

Can you tell me which country are they? And this isn't a rude question, I really want to know.

I don't think I have been to a country where I need to pay ATM fees, and I think the most espensive I have seen here is someone saying 5 EUR in Spain?

 

[woodborer]

Can you tell me which country are they? And this isn't a rude question, I really want to know.

Thailand can be up to 220 Baht. This came back as a refund of $10.02.

 

[Chicken]

Thailand can be up to 220 Baht. This came back as a refund of $10.02.

Anyone interested in a business venture?

 

[maccaisking]

Can you tell me which country are they? And this isn't a rude question, I really want to know.

In Las Vegas last year I had 2 withdrawals, ~$7 at the airport and ~$11 inside a casino. At Fiji airport I had a charge of $9.86. These are just the fees charged by the local ATM. With that said I’m sure if I looked I could find better options but for convenience (or where there are no options) ING is very helpful

 

[burmans]

Because this is not a deal done in good faith.

Imagine if Coles tells you that, this week's special, buy 2 for $5, but you need to get each of the 2 from different stores. Is this absurd?

Now, if Coles has many things you need cheap / on special, then you maybe able to argue that, it is worth your effort to run into 2 separate Coles, in order to get the specials.

However, if everything from Coles is expensive except this one item, are you really going to get into 2 Coles stores just to buy this 2 for $5? And how much time and effort and cost on fuel / public transport fare, in order to go into 2 separate Coles?

I dont think it's absurd or bad faith for ING to only want to give certain benefits to people who actually use their accounts, i.e. pay their salary or similar into it and use the account regularly. Do I think there are other ways they could implement this, sure. Can I be bothered doing this myself, no. But to call it "bad faith" is histrionics in my view.

As for the Coles example, aside from it being a somewhat extreme example (clearly this is deliberate) I equally have the option to take up such offers or not. There are 100's of offers that I see monthly I don't take up, but do I think its bad faith of the vendors to offer it, not really.

 

[JessicaTam]

[mod hat]
This thread is becoming very ING focussed.
Remember it is a Citibank thread!
[/mod hat]

 

[Danger]

When people use this card at overseas ATMs and are presented with the option to use that bank's exchange rate (usually something like 'Proceed with conversion'), do you select that or decline ('Proceed without conversion')?

I'm in a dispute with Citibank at the moment over two ATM withdrawals in India. On both transactions at the same ATM I declined the conversion. Citibank is telling me that results in DCC. The image shows part of what Citibank is telling me.

I always decline using the foreign bank's conversion because I always thought that meant you'd stung with a terrible rate, rather than Citibank's rate. I've never had a problem and have always gotten the better Citibank rate.

(A separate issue is the foreign bank didn't disclose a fee for the transaction, never mind the fact the transaction appears on my statement as "PART HYYAT" hotel.)

 

[Flashback]

When people use this card at overseas ATMs and are presented with the option to use that bank's exchange rate (usually something like 'Proceed with conversion'), do you select that or decline ('Proceed without conversion')?

I'm in a dispute with Citibank at the moment over two ATM withdrawals in India. On both transactions at the same ATM I declined the conversion. Citibank is telling me that results in DCC. The image shows part of what Citibank is telling me.

I always decline using the foreign bank's conversion because I always thought that meant you'd stung with a terrible rate, rather than Citibank's rate. I've never had a problem and have always gotten the better Citibank rate.

(A separate issue is the foreign bank didn't disclose a fee for the transaction, never mind the fact the transaction appears on my statement as "PART HYYAT" hotel.)

Proceed without conversion. You want your bank to do the conversion instead. Them doing is what's referred to as DCC and usually sits around 5%.

Don't get me started on Indian ATM's. I was short changed £20 worth of INR. I lodged a complaint with my bank, then visa including all the serial numbers on the INR that was issued, where/when, the ATM number, etc. and got zip, zilch, nada.

 

[Danger]

Proceed without conversion. You want your bank to do the conversion instead. Them doing is what's referred to as DCC and usually sits around 5%.

Don't get me started on Indian ATM's. I was short changed £20 worth of INR. I lodged a complaint with my bank, then visa including all the serial numbers on the INR that was issued, where/when, the ATM number, etc. and got zip, zilch, nada.

I'm glad I'm not the only one with Indian ATM trouble.

I always select proceed without conversion, as I did on this occasion, but Citibank is telling me that's what's caused the DCC. Citibank is telling me I should proceed with conversion to avoid a double exchange. But I've never done that.

 

[Flashback]

I'm glad I'm not the only one with Indian ATM trouble.

I always select proceed without conversion, as I did on this occasion, but Citibank is telling me that's what's caused the DCC. Citibank is telling me I should proceed with conversion to avoid a double exchange. But I've never done that.

That's if you can even find a working one........ or one that doesn't have a pop-up on the screen advising the trial software licence period has expired......

 

[The man with no name]

I've never selected to proceed with the conversion and never had a problem with my statement

 

[GladstoneTim]

Just wondering if anyone hasn’t used this card in ATMs in Kathmandu? Just wondering about accessing cash whilst there.

 

[Flashback]

Just wondering if anyone hasn’t used this card in ATMs in Kathmandu? Just wondering about accessing cash whilst there.

I'll be there in 2 weeks so will let you know. However, most banks there charge ATM fees.

This is what I've researched so far......
ATM - withdrawal fee (maximum withdrawal 10,000 NPR, some NABIL machines may have 35,000 NPR)
Try use a Visa if it wants to charge for MC
Take INR and GBP to exchange also as backup

No commission

• Everest Bank
• Kailash Bikas Bank
• Nepal Bank Limited
• Standard Chartered (may cost 500 NPR for Revolut, try Curve or Nationwide instead); closest one in Thamel is near Hot Breads. There's an ATM lounge near OR2K at Pokhara Lakeside.)
• Civil Bank (in a shop on Paryatan Marg street ?)