Citibank Plus - No Fee No Overseas Transaction Fee Account

Re: 28° Mastercard Cash Advances while overseas [No more free cash advances from 1/1/

Just an update on my activation.

Card was sent out so I didn't need to do the post office ID.

In activating the card number you need your account number (this is not mentioned) and this only appeared as a confirmation printout when I setup the account, never by email.

I then tried to setup online banking.
Kept on getting a message that is was in a blackout period and couldn't issue one time pin.

After I called the call centre they said it was because I didn't have a mobile number on the card. After calling me back on that mobile we set it up and it now works fine, but certainly not a smooth process.

Have also had Citi agressively trying to sell me life insurance since I signed up.
 
Not had the issues you described, and didn't need the account number to activate the card. Think I just used the automated system. My own issues was no pin ever arrived, so called again and they express posted it to me.

Card worked perfectly overseas, at the expected rate etc.
 
With the Visa exchange rate and no international transfer fees, this includes bank telegraph transfers to bank accounts overseas.

This is very attractive. Does it work seamlessly with Citibank in other jurisdictions? I'm thinking of setting an account with Citibank up in HK.
 
With the Visa exchange rate and no international transfer fees, this includes bank telegraph transfers to bank accounts overseas.

This is very attractive. Does it work seamlessly with Citibank in other jurisdictions? I'm thinking of setting an account with Citibank up in HK.

Yep I use a citi account in both au and hk and the international transfers are instant at decent rates with no fee
 
Yep I use a citi account in both au and hk and the international transfers are instant at decent rates with no fee

Great to hear. When you say instant - do you have separate logins for Citibank website and is there a process to register accounts with each other?

Also how does the rate compare to the Visa/MC rate used by the Debit Card, 28Deg, Bankwest Platinum, etc?
 
Does anyone have any experience with overseas credits to this account through the Visa card?

Thinking in the context of the TRS in Singapore where you can either collect in cash or have the refund credited to a credit card.
 
I've had overseas merchants refund to the citibank Plus Visa card with no issues, and Singapore in particular is very citibank friendly (lots of branches and ATMs) so you will be fine, and will be credited at the prevailing competitive exchange rate on the card.
 
Does anyone have any experience with overseas credits to this account through the Visa card?

Thinking in the context of the TRS in Singapore where you can either collect in cash or have the refund credited to a credit card.

I've done this several times and I'd recommend it. Not only do you get a good exchange rate on your refund, but you avoid taking home unwanted foreign currency, and you avoid award points being deducted from your account for the credit like if you used your normal rewards-earning credit card.
 
I've got the card and have used it in a number of countries at a good rate, etc. - happy with the card.

My son now has a different issue. Does anyone know if an o/s employer can pay into the card in foreign currency? This would presumably convert to $A within a day or two?

My son's issue is that his employer (PNG Govt) has discovered that they can no longer pay him in $A and must pay him in Kina; meaning that he then needs to convert it to Aus and cover the fees, etc.?

Thanks, JV
 
I've got the card and have used it in a number of countries at a good rate, etc. - happy with the card.

My son now has a different issue. Does anyone know if an o/s employer can pay into the card in foreign currency? This would presumably convert to $A within a day or two?

My son's issue is that his employer (PNG Govt) has discovered that they can no longer pay him in $A and must pay him in Kina; meaning that he then needs to convert it to Aus and cover the fees, etc.?

Thanks, JV

Of course they can. Fees are zero as noted here: http://www.citibank.com.au/global_docs/pdf/Feesandcharges.pdf
 
Would be even better if Citi had a retail presence in PNG, then you could just open a local account and take advantage of free international transfers.
 
Would be even better if Citi had a retail presence in PNG, then you could just open a local account and take advantage of free international transfers.

Yes, I had thought of that but unfortunately they don't have any branches in PNG at this time. (Guess you already knew that!)

JV
 
I guess it may depend on where and how the PNG Government pay your son. Presumably they are paying in PNG in Kina. This would no doubt either entail depositing against a Visa debit card number, or directly to the bank account involved, using Australian BSB number etc. I imagine this would be done through the PNG Government bank. I doubt Citibank Sydney run any Kina accounts so it would seem the amount would have to be converted to AUD and sent to Citibank Sydney. If that was so I would expect the PNG bank would convert the currency and charge the fee. So conversion rate free and fee free may not occur.
Reality may see it differently.
 
Does anyone know if Citi have a presence in Canada? I'm moving to Canada in 2015 and it would be great to have a linked account for fee free transfers of Canadian wages back to Aussie dollars.
 
Citibank certainly have a presence in Canada with over 3000 staff. However as far as I can find out they do not have any retail presence in Canada as we know it.
That is they don't offer bank acounts to individuals, or credit cards, other than private label credit cards for Home Depot.
Suggest you should make further enquiries of Citibank to see if this is in fact the case.
 
The card was very good for me in Ho Chi Minh City. Citibank has a huge presence there and the rates were great.

I haven't come across a Citibank ATM in Kuala Lumpur but I have used the card at other ATMs and the rates also seem good.
 
The card was very good for me in Ho Chi Minh City. Citibank has a huge presence there and the rates were great.

I haven't come across a Citibank ATM in Kuala Lumpur but I have used the card at other ATMs and the rates also seem good.

There are a few in their branch next door to the IC at Ampang.
 
Plus, you don't need a citibank ATM. The XE rates are always the same, but Citi ATMs will not charge a fee for cash withdrawal while other ATMs may. They will warn you of this, though, and I've never seen a fee in SIN or KUL.
 
[TABLE="class: table1 fleft"]
[TR]
[TD="class: lf_fc4"]03 Jan 2014[/TD]
[TD]INTERNATIONAL ATM WITHDRAWAL REF:0003xx_xx KL SENTRAL ARV KUALA LUMPUR MYR50 INCL INTL TRAN FEE AUD0.0[/TD]
[TD="class: lf_tright"]AUD 17.23 Dr[/TD]
[/TR]
[/TABLE]
There was a MYR2 ATM fee in there but cannot see it (or elsewhere), but with the the mid0mnarket rate would have had a charge of $17.64.
 
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