Coles Rewards Mastercard: 20000 Flybuys Points + 3 months VA Explore Gold

[POG]

Once you get Explorer Gold, can Coles revoke the status if you were to cancel your card?

I wouldn't think so

 

[POG]

They are based offshore and the postage takes a while, 7-10 business days.

They also took 5 weeks to process my secondary card because of a backlog. When I called to tell them it had been lost in the post (having got back from holiday surprised that it hadn't turned up), they admitted they hadn't sent it yet, and their emails to say it had been sent were automated and not to be confused with reality.

So... I'd call them anyway to see if they've actually sent it.

Phillipines based and there is a charge for International transactions which is not specified . Beware of this if you intend to use it for offshore purchases.

 

[POG]

Not sure what you mean but what I wrote is correct. With Explore Gold you have three months to achieve 80SCs, with a review at the end of that period - so it doesn't matter if you hit 80 on the first day or the last day. If you don't hit 80 within the three months, you will get 12 months of Silver instead of Gold.



Not lucky, it's part of the offer

Flybuys offers Virgin Australia Gold perks for up to 15 months - Australian Business Traveller

What I was referring to was the annual review of your account and flights and status credits earnt. Sorry to have confused you. These airlines terms etc can be complicated and kind of political in a sense.

 

[POG]

Not sure what you mean but what I wrote is correct. With Explore Gold you have three months to achieve 80SCs, with a review at the end of that period - so it doesn't matter if you hit 80 on the first day or the last day. If you don't hit 80 within the three months, you will get 12 months of Silver instead of Gold.



Not lucky, it's part of the offer

Flybuys offers Virgin Australia Gold perks for up to 15 months - Australian Business Traveller

Ok , thank you, not a bad offer.

 

[piratematerial]

Phillipines based and there is a charge for International transactions which is not specified . Beware of this if you intend to use it for offshore purchases.

This was when they were Latitude. Now a different shower of Citi ineptitude.

Rewards Platinum has no overseas transaction charges and decent rewards. I still haven't found a better value Visa/MC for day to day Velocity (non govt) earn. As long as you don't have the horror of dealing with their customer service.

 

[Www]

I am sure the offer which includes the Virgin 3 month explorer Gold is targeted to specific customers.
Nice thing is you will get 3 months taste of Gold which gives you unlimited entry to The Lounge for you and 1 guest, 2 bags free check in up to 23 kg each, priority boarding, priority upgrade , extra frequent flyer points when travelling and a few other benefits. Remember you must obtain at least 80 status credits within 3 months of being approved to keep the Gold benefits for 12 months.
A 1 way business class fare from say Sydney to Gold Coast will give you 50 - 55 status credits depending on the fare paid (about $500) , the cheapest ticket 5 and other options 10- 15. you can also earn sc's with Fly Buys 1 sc per $100 spent up to a max of 10 per month.
So, to get 12 months of Gold you will have to spend about $1000 to get 80 status credits, if you fly a bit, it is nice to have, as the lounge is great place to go to relax in and generous baggage allowances (2x free 23kg ) and even more on USA routes.
If you are already a member on Gold you will loose all of your sc's in your account to date, so if you are Gold and think you will get enough sc;s to keep Gold before your annual review date, then don't bother about this obviously.
All in all if you get approved in time for this Mastercard and get 20000 Fly Buys points as well , then it is worth it as the 20000 points value more than covers the cost of the annual fee.

Hey, are you saying that the velocity gold offer or another offer is on the table again? If so, where did you find this?

 

[piratematerial]

Hey, are you saying that the velocity gold offer or another offer is on the table again? If so, where did you find this?

My wife currently has the offer in her Flybuys offers. Expires end of June.

 

[RoMambai]

My wife currently has the offer in her Flybuys offers. Expires end of June.

My sister has it too after earning 2127 FB points in the last 12 months. No such luck for me though.

 

[Silvia]

I got recently targeted for explorer gold + coles card (til end of June), but thinking whether it will be worth dealing with this card and reportedly bad customer service? QF gold already, but lounges with QF are so busy already... in saying that internationally it has been good to us.

 

[Www]

It is interesting that the gold offer is out there again. I wonder if they will offer it if I ring up and request?

 

[Www]

I called them, but the only promo they said they are aware of is the balance transfer.
I suppose I will have to wait until I am targeted again, but chances are I won’t have the immediate travel plans like I currently do, so may not be worthwhile.

 

[POG]

I was targeted with an e mail from Fly Buys in late June offering 20000 Fly Buys points and 3 months Gold Explorer Membership with Virgin Australia ( who has an affiliation with Fly Buys ) if I was approved by a certain date, which I was. I got the 20000 Fly Buys points but Coles was initially denying that they do not offer such a thing as a 3 month Gold Membership with Virgin. I went mad with them on the phone and told them that they are in breach of their offer and that I will name and shame them. They asked me to forward a copy of the e mail targeted offer. Initially I told them that you approved me and don't you know how I applied for the card - I used your link. ? Can't you tell how I applied? So, I sent them a copy to make them happy. After receiving the card, about 3 weeks after I was credited with 20000 Fly buys points ( which is about the dollar value of the card annual fee cost ) $99.
But the 3 months Virgin Gold Explorer, well what a bloody headache. Calling everyday this week they tell me to call Fly Buys then Virgin. I have done this already and both tell me to call Coles Mastercard. I was targeted with a similar offer to this a few years ago with a different deal through Fly Buys and had the same problem. Must send a copy of targeted e mail. Anyway , if this is not sorted out soon , I will be making a complaint against them all , as they have my personal details for card approval and are not complying to their terms and conditions. Their terms and conditions are very harsh if you are late with a payment etc, so I will make an example of them and name and shame them and complain to the credit card authorities if this is not resolved within a week.
I hope Coles reads this . To all out there, make sure you keep your targeted e mail offer and follow the targeted offer details and time frames.
Oh and when I called today I was initially offered 10000 bonus Fly Buys points for the inconvenience , then 10 min later they called me back and told me it was a mistake and they offered me only 2000 points - I told them my call to you on my cell cost more than that.
Coles and Fly Buys and Virgin , you are all a disgrace they way you treat customers...…...

 

[Www]

Anyone tried applying from the link when they have not been specifically targeted? I am wondering if it would work even if you have not been specifically targeted? Links seem to be posted on ozbargain every month or so.

Also, is anyone aware if this is a once off offer? Or has anyone been able to get velocity gold through a Coles Mastercard offer more than once?

 

[adelaidefc]

But the 3 months Virgin Gold Explorer, well what a bloody headache. .

Could not agree more - stay away from this one guys. I signed up to a nearly identical offer in July but no Annual Fee plus 3 months Explore Gold. I was flying to Singapore on SQ in September (last week!) and figured that would go a long way to getting the 80 status required to keep Gold.
Well...no chance of that. I was naive enough to trust their terms and conditions that the longest it would take to apply Gold would be 8 weeks from card approval.
After two months and several hour long phone calls no Velocity Gold, and they'd even applied the $99 annual fee to my account! I then forced my way through to a 'supervisor' at Citigroup (they run Coles Financial) who said it was Flybuys problem. So we called them and I've since had 20k Flybuys points applied (which wasn't even part of my offer), but still no Gold in time for my trip. They seem sure I signed up to the 20k points plus Gold offer. I'm most certainly going to expect them to waive the $99 fee and I'll keep the Flybuys points.

Massive first-world problem but absolutely livid with them, as even if they do apply the Gold now I'm not 100% I'll have enough full fare travel to get to 80 points (Getaway domestic fares on Virgin are so close to zero status points as to be useless).

 

[Detlef7]

Also got bamboozled by this dodgy Coles Mastercard promo with Virgin Velocity Gold. Targeted with 20k flybuy points & Velocity Gold offer for 3 months back in late July. Got my pts in late Aug but been waiting on the Virgin Velocity Gold since then. Been relentlessly chasing up with Coles Mastercard, Flybuys & Virgin Velocity but all have been pointing fingers at each other.

Coles Mastercard : Nah mate, not our problem anymore. In fact, the agent hasn't even heard about this promo. Chase it up with flybuys or Virgin Velocity.
Virgin Velocity : Nah mate, it's a flybuys issue. They're the ones to initiate the promo so it's their problem
Flybuys : Nah mate, we've emailed Virgin but they haven't responded

Basically given up now. Yes, first-world problem but still feel cheated nevertheless.

 

[Mattg]

Apparently free delivery at Coles Online is no longer being offered with this card from 1 May 2019.

 

[andye]

Mrs andye has had targetted offers of triple points (2+4=6FB/$) for March, then April and now May. This will prove very rewarding if the bonus FB come through OK

 

[Www]

Has anyone heard of any more explore gold offers in recent times?