- Joined
- Jul 6, 2010
- Posts
- 1,126
The "something" that she got was nothing.:-|
I believe that she would have been pleased if QF had waited a couple more hours and then:
- if they saw she had flown on the booked flight and achieved SG then sent out the congratulatory letter
- if they saw that she hadn't flown then sent out the complimentary upgrade letter
As it was, they sent out a meaningless letter that was neither one thing nor the other.
In this scenario they have to wait for membership periods to expire before sending a letter and card. For many people this would be a problem for example if flying to the US and needing a card to confirm status at AA lounges. I find your complaint unreasonable.