Confirming Ticket Issue

[madrooster]

Of course it doesn't, because you haven't explained it. Your position seems to be that you know we are all wrong and you're not going to tell us why.

Even if I did, you would still hardly understand.

Most travel agents wouldn't understand the ins and outs of ticketing - the majority do not do their own ticketing and rely on a back office to do it / outsource it. Most of the people you speak to over the phone at an airline wouldn't have a full understanding either, as they also don't do ticketing.

You need to learn Amadeus/Sabre/Galileo, have access to it and in particular, learn ticketing to understand, plus also know the ins and outs of how CMT behaves - there's a reason behind why I said it's too technical for a public forum.

This is akin to asking a cardiologist in full detail on how to do open heart surgery where they explain it to you in technical medical terms and you are still scratching your head at the end of it.

I'd have been off not bothering to warn people here at all. You'd have been much happier to be in your false sense of security.

 

[algae]

QF's system by default will reissue regardless of the change.

My post differentiated between situations where you MUST reissue, ie. you will have issues travelling if you do not, vs ones that you don't need to (but can if you want to/QF wants to).

Oh that's good to know. So in theory even if I don't accept those minor changes and my ticket doesn't get reissued, I'm still good?
It's just the 1h+ changes I need to accept ASAP so Qantas retickets it?

Thanks for the insight!

 

[madrooster]

So in theory even if I don't accept those minor changes and my ticket doesn't get reissued, I'm still good?
It's just the 1h+ changes I need to accept ASAP so Qantas retickets it?

In theory yes, you'd be fine to fly. In practice, I would still accept them, as there's scenarios where having an unaccepted schedule change in your PNR can cause future schedule changes on the same flight to not come through correctly (that's a system flaw) and that has its own implications.

 

[Tiki]

Not having the field for ticket number at all sounds like the issue I had, above, where the name doesn't match. Try the Royal Jordanian web site, it doesn't seem to be as picky (shows you all names in the PNR).



No expert but based on previous comments in this board it does sound like there could be a problem there. Good news is that I haven't seen anyone report problems with AA losing their award seats like we have with Qatar, Malaysian, and others.

Thanks for detailed reply. I tried that RJ website and the first 2 bookings, RAR and PVR are showing e-tickets in the RJ site so all is ok with them.

The MTY-DFW-MIA-BON one is still not ticketed 3 days after I accepted the automatic changes. I called QF again and got a lady in MNL who is trying to help, she said she contacted the ticketing dept and said she would follow it up. She resent the itinerary which is just the same pdf with flight itinerary and no 081 ticket number. It's very important that I don't lose this booking as the flights are no longer available. I don't have status or anything and can't access the call centre in Hobart. is there any way to push this reticketing through?

 

[Mr H]

Thanks for detailed reply. I tried that RJ website and the first 2 bookings, RAR and PVR are showing e-tickets in the RJ site so all is ok with them.

The MTY-DFW-MIA-BON one is still not ticketed 3 days after I accepted the automatic changes. I called QF again and got a lady in MNL who is trying to help, she said she contacted the ticketing dept and said she would follow it up. She resent the itinerary which is just the same pdf with flight itinerary and no 081 ticket number. It's very important that I don't lose this booking as the flights are no longer available. I don't have status or anything and can't access the call centre in Hobart. is there any way to push this reticketing through?

Just keep calling. Do not believe agents when they tell you they will do something after they hang up.

 

[Tiki]

Just keep calling. Do not believe agents when they tell you they will do something after they hang up.

This one actually did! Just now she called me back. She had sent the same pdf through again which does not have an e-ticket. But she said it was ticketed now and read the number to me. I checked on CMT and RJ and both are now showing the same e-ticket she quoted. Whew!

Just praying now for no more changes!

 

[Stargazer]

Apologies for the basic question. Been reading this thread with absolute dread. As a newbie, never flown internationally before, I am fearful that my lack of understanding of the process will lead to my outbound flight being somehow compromised or being stranded overseas, again finding myself unticketed. If I have understood the process: (1) with a modification to a flight you need to receive notification from Qantas, then accept the change. (2) receive pdf with updated ticketing numbers. (3) ensure ticketing numbers are different from original ticketing numbers. (4) check booking in Check My Trip and also in the Royal Jordanian website. And hope that this process goes smoothly. I have two questions. (1) someone mentioned that the ticketing number needed to be an 081 number. Why is this so? (2) I believe check in is 24 hours prior to departure and as part of this process you are allocated your boarding pass. But if Qantas changes the flight (eg to a later flight) after initial check in, do you have to do the check in process/boarding pass a second time?

 

[encryptededdy]

Apologies for the basic question. Been reading this thread with absolute dread. As a newbie, never flown internationally before, I am fearful that my lack of understanding of the process will lead to my outbound flight being somehow compromised or being stranded overseas, again finding myself unticketed. If I have understood the process: (1) with a modification to a flight you need to receive notification from Qantas, then accept the change. (2) receive pdf with updated ticketing numbers. (3) ensure ticketing numbers are different from original ticketing numbers. (4) check booking in Check My Trip and also in the Royal Jordanian website. And hope that this process goes smoothly. I have two questions. (1) someone mentioned that the ticketing number needed to be an 081 number. Why is this so? (2) I believe check in is 24 hours prior to departure and as part of this process you are allocated your boarding pass. But if Qantas changes the flight (eg to a later flight) after initial check in, do you have to do the check in process/boarding pass a second time?

If you're booking a simple Qantas-operated return ticket, I honestly wouldn't worry about it. Worst case you need to spend some extra time at the airport for them to fix it for you, but you won't lose your seat or anything.

 

[Stargazer]

If you're booking a simple Qantas-operated return ticket, I honestly wouldn't worry about it. Worst case you need to spend some extra time at the airport for them to fix it for you, but you won't lose your seat or anything.

But if booking something a little bit more complex with perhaps a partner airline….. if someone could respond to the two questions in my post. Really starting to feel the heat and I don’t know what to do.

Apologies for the basic question. Been reading this thread with absolute dread. As a newbie, never flown internationally before, I am fearful that my lack of understanding of the process will lead to my outbound flight being somehow compromised or being stranded overseas, again finding myself unticketed. If I have understood the process: (1) with a modification to a flight you need to receive notification from Qantas, then accept the change. (2) receive pdf with updated ticketing numbers. (3) ensure ticketing numbers are different from original ticketing numbers. (4) check booking in Check My Trip and also in the Royal Jordanian website. And hope that this process goes smoothly. I have two questions. (1) someone mentioned that the ticketing number needed to be an 081 number. Why is this so? (2) I believe check in is 24 hours prior to departure and as part of this process you are allocated your boarding pass. But if Qantas changes the flight (eg to a later flight) after initial check in, do you have to do the check in process/boarding pass a second time?

 

[encryptededdy]

(1) with a modification to a flight you need to receive notification from Qantas, then accept the change.

Generally speaking, yes. If it's a minor change though, you may not need to accept the change, and it's accepted for you

2) receive pdf with updated ticketing numbers.

Yes (although I suppose in theory it could ticket without you receiving a new PDF)

(3) ensure ticketing numbers are different from original ticketing numbers. (4) check booking in Check My Trip and also in the Royal Jordanian

Check My Trip will show blank ticket numbers if there are changes but not ticketed, so if you see ticket numbers you're good.

(1) someone mentioned that the ticketing number needed to be an 081 number. Why is this so?

Tickets issued by Qantas all start with 081

(2) I believe check in is 24 hours prior to departure and as part of this process you are allocated your boarding pass. But if Qantas changes the flight (eg to a later flight) after initial check in, do you have to do the check in process/boarding pass a second time?

I'm unsure what happens with a change after check-in. It would be under airport control so I think any changes at this point would be handled at the airport.