Current Qantas First Lounge Menu (SYD/MEL) and relevant topics

With multiple passengers on the booking and popularity of F upgrades I think the chances of op-ups are nil. I thought one guest would be all I would get in. I guess I'll see if my friends want to ask if an extra one of us can come in or not. It'd certainly be nicer not to have to split up.

My work travel tends to be solo this will likely be one of my few opportunities to take in a guest to a FLounge. Looking forward to trying the dinner F Lounge food for the first time. I would probably have preferred the dinner food for my breakfast visit, but the menu's different at that time of day.
 
With multiple passengers on the booking and popularity of F upgrades I think the chances of op-ups are nil. I thought one guest would be all I would get in. I guess I'll see if my friends want to ask if an extra one of us can come in or not. It'd certainly be nicer not to have to split up.

My work travel tends to be solo this will likely be one of my few opportunities to take in a guest to a FLounge. Looking forward to trying the dinner F Lounge food for the first time. I would probably have preferred the dinner food for my breakfast visit, but the menu's different at that time of day.

The people I have seen do this (and I've seen it done at SYD a fair few times) are quite firm and forceful.
It's the WP that asks "Is it ok if my other colleague Prof Plum joins us as well? " or something like that.
Not saying that's the only way but I've seen it done successfully.
I think getting the colleague to ask will not be useful at all.
 
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Was in the SYD F Lounge 2 weeks ago with wife and daughter for breakfast around 9:00am.

We had ~25m-30m and ordered breakfast of eggs benedict, 2 scrambled eggs and a sandwich. We sat on sofas next to dining room. After about 25m nothing had arrived and flight was now boarding. About to leave and the order had arrived. Quickly had the eggs benedict and wife hardly had any time to have the scrambled eggs. Took the sandwich with us.

This is now the 2nd or 3rd time the service in the lounge has been poor. Lounge was not full by any stretch of the imagination.
 
FLounges are a novelty to me still so I would try to get there much more than 30 minutes before my flight. With your flight patterns I can understand why this is not the case for you. Still taking half an hour to prepare dishes that are supposed to take at most 15 minutes is very poor especially if you informed them that your flight wasn't far away from boarding.
 
FLounges are a novelty to me still so I would try to get there much more than 30 minutes before my flight. With your flight patterns I can understand why this is not the case for you.
I try to get there around an hour earlier but with young daughter should plan on 90 minutes earlier to allow wife to enjoy some food in lounge.

Still no excuse on slow service.
 
Was in the SYD F Lounge 2 weeks ago with wife and daughter for breakfast around 9:00am.

We had ~25m-30m and ordered breakfast of eggs benedict, 2 scrambled eggs and a sandwich. We sat on sofas next to dining room. After about 25m nothing had arrived and flight was now boarding. About to leave and the order had arrived. Quickly had the eggs benedict and wife hardly had any time to have the scrambled eggs. Took the sandwich with us.

This is now the 2nd or 3rd time the service in the lounge has been poor. Lounge was not full by any stretch of the imagination.


I have had similar problems about half the time in the SYD Flounge, even when I asked for ice cream (and the lounge was not busy).

MEL Flounge does not suffer from this, even when busy (at least in my experience)
 
Does anyone have hi-res photos of both Winter 2017 SYD/MEL F lounge menus - breakfast and all day dining? Can't find one on Ausbt
 
I have had similar problems about half the time in the SYD Flounge, even when I asked for ice cream (and the lounge was not busy).

MEL Flounge does not suffer from this, even when busy (at least in my experience)

Pretty sure that in maybe 10 visits to MEL and 15 to SYD over the past 2-3 years I've only once felt the service of food to be slow and that was in MEL (where I think the order simply wasn't properly recorded). More often than not I have the opposite problem - 2nd (or 3rd) dish ready before I am!

25 minutes for breakfast is really poor. Eggs benedict pretty common, so I am surprised.
 
I can't find a reference, but I seem to recall the SLA for meals being served is 20 minutes. Usually in SYD they're lightning fast, but I'm never usually in a rush (and if I am I'll tell them when I order).
 
That may allow 5 minutes before starting to prepare it and then 15 minutes to prepare and serve (or something like that).
 
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Pretty sure that in maybe 10 visits to MEL and 15 to SYD over the past 2-3 years I've only once felt the service of food to be slow and that was in MEL (where I think the order simply wasn't properly recorded). More often than not I have the opposite problem - 2nd (or 3rd) dish ready before I am!

25 minutes for breakfast is really poor. Eggs benedict pretty common, so I am surprised.

My understanding is that they have a target to get meals to the table within 20mins of ordering.
 

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