Dan Murphy's and Other Wine Deals

So, not sure this is the right thread but not sure where else to post it. I was gifted this bottle, unaware of the brand I googled it and noticed the spelling of Vally in the label is not quite right. Then in cellartracker, same incorrect spelling, but a different bottle shape. On the company website it is spelt correctly. No point copying a brand nobody has heard of, thoughts on this just being quality control? View attachment 352076
i’ve
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Saw this offered somewhere - sorry can't remember which of these "deal-sites". Greenock Estate has wines on offer everywhere. I think even the mo has one.
 
20% off $100 delivered with YARD20 - after 20% off, besides chardonnay and grenache:
  • $88 - GW/MB95
  • $57.60 (2021 MB95)
  • $24 - GW95
  • $292 - MB96+
  • $96 - GW94
  • $30.40 (Reserve MB95, 2020 MB93)
  • $28 - GW95
  • $25.60
  • fyi now meant to end tonight

Has anyone tried to contact Dan’s lately? Seems like all phone numbers for stores have been taken down and the customer support number directs you to the website. Live chat has been unavailable for 4 days. I want to cancel an order but it seems to be impossible….
just tried 3 stores, all answered, but yes, contact centre doesn't - have you tried [email protected]?

Howard Park 2023 special is here if you missed the phone call.
I got the mixed reds dozen to try.
thanks - i deliberately always miss them :)
 
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These sales usually run from 11am to 1pm Melbourne time.
Big ask I know but can someone give me the lowdown on the Langtons specials?

- it looks like there are weekly specials on Thursdays 11am - 1pm, how do you find the specials (do they email? Is there a specific sale page or is it just a matter of hunting around?)
- when the carpe diem comes back how do you get notified? I’ve signed up for a Langtons account but not getting any notifications.
 
Big ask I know but can someone give me the lowdown on the Langtons specials?

- it looks like there are weekly specials on Thursdays 11am - 1pm, how do you find the specials (do they email? Is there a specific sale page or is it just a matter of hunting around?)
- when the carpe diem comes back how do you get notified? I’ve signed up for a Langtons account but not getting any notifications.
My understanding on getting notified re carpe diem is that only staff get sent the price list ahead of time, so your only option is to either befriend one of them or just check the site at 11am on the last Thursday of the month (and other Thursdays as at least once they changed it up).
 
My understanding on getting notified re carpe diem is that only staff get sent the price list ahead of time, so your only option is to either befriend one of them or just check the site at 11am on the last Thursday of the month (and other Thursdays as at least once they changed it up).
Legend - cheers.

Have dropped a reminder into my calendar to check.
 
25% off full-priced @ Grand Cru with FRENZY25 - meant to end today - free delivery with $149 spend - besides champagne:
  • 2pk $150 ($75/bt) - both GW96:
  • $41.25 - CM(WF)96:
  • $52.50:
  • $135 :) - GW95:
  • $137.25 - GW96+:
Ordered champagne. Still have not received notification that they have shipped it. Have others got theirs shipped?
 
Since EDV was spun out and they stopped having great prices all my patronage has changed to First CHoice for the big box purchases. I am sure I am not alone.
I agree with the Matheson holding- Dans has lost its focus and is destroying its brand.
However at some price the shares will be worth buying.
 
Since EDV was spun out and they stopped having great prices all my patronage has changed to First CHoice for the big box purchases. I am sure I am not alone.
I agree with the Matheson holding- Dans has lost its focus and is destroying its brand.
However at some price the shares will be worth buyi
Same, 1stchoice offering better deals, cashbacks etc
 
Since EDV was spun out and they stopped having great prices all my patronage has changed to First CHoice for the big box purchases. I am sure I am not alone.
I agree with the Matheson holding- Dans has lost its focus and is destroying its brand.
However at some price the shares will be worth buying.
I went to buy a bottle on the weekend but didn't realise it was an online only price. The guy said I needed to order it online to get the price so I stood in the shop and did that on my phone. Then because I didn't have ID they wouldnt give it to me as you need that for online orders even though they watched me do it. I barely buy anything from them these days but that will be the last time for sure. Told them to cancel it and walked out. Horrendous service.
 
Since EDV was spun out and they stopped having great prices all my patronage has changed to First CHoice for the big box purchases. I am sure I am not alone.
I agree with the Matheson holding- Dans has lost its focus and is destroying its brand.
However at some price the shares will be worth buying.
Could not agree more, Dan’s has clearly moved away from everyday low prices, and price matching doesn’t make up for it, just means it’s up to others to set prices.

Going ‘premium’ (if that’s what they were trying to do) was not a good strategy.
 
Could not agree more, Dan’s has clearly moved away from everyday low prices, and price matching doesn’t make up for it, just means it’s up to others to set prices.

Going ‘premium’ (if that’s what they were trying to do) was not a good strategy.
Personally, I think Dan's has always been "premium" in that it has stock other retailers dream of (quantity & quality - e.g. cellar releases). Plus they're a highly recognisable brand. I've never considered them cheap apart from the odd deal or misprice here & there.

Before Endeavour they tried to appease medium to high end. When Endeavour took over they then went..... weird. Firstly they stripped any decent levels of customer support - can't call stores, can't call anyone! Far from premium. In-store service appears unchanged. They also removed cashback, and became less competitive on the "lower end", not that they ever focused on it. End result, many people gravitated to BWS/Liquorland/First Choice (in store) and Vinomofo, etc. (online).

Now the financial results have spoken, and they're trying to clean the mess up. I sincerely hope they can fix it as they DO have a USP (unique sales proposition), they just need to use it better. A few things:
- Restore phone support
- Fix the online shopping experience (realtime stock level handling is horrible)
- Focus more on the loyalty program, of which they have MANY members... spike interest with deals to get people in stores
- Advertise the USP - cellar releases you can't get anywhere else at unbeatable prices, blah blah blah
 

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