I'd be happy if they could just sort out the IT glitch (or whatever it is) and I finally start receiving EDR emails. I changed over from Frequent Shopper Club (F$C) to EDR in August but haven't received any emails at all, not even the confirmation email you're supposed to get when you sign up! As I previously mentioned, there were issues with joining as both Mr J and I previously had EDR accounts when we lived in WA which were (supposed to have been but apparently not) closed off at EDR's end when I cancelled both accounts when we moved to Tassie.
The customer service rep I spoke to had to change something in the back end in order for me to use one of the same email addresses to sign up again, but no emails at all since that time. Have spoken to them twice, has just been escalated again today via Live Chat with yet another ticket lodged with their IT team, but no sign of a resolution.
I've been checking the app daily, but didn't start getting any Booster offers until early October. What really p*ssed me off was that I missed an 8000 points for 2 weeks of $100 spend each week, which I could easily have reached as it was able to be done in multiple shops. However I'm not receiving any emails of course, and it never appeared in the app until AFTER it ended, so never received any notification about it - I was scrolling through the ended offers and lo and behold, there it was with "Sorry, you've missed this" - really annoyed about missing out on that one.