Busy, busy, busy at the QF call centre this arvo. Rang up after the booking page froze in the payment screen, half way through typing the credit card number. Curiously, the non booking had still managed to climb into the ‘my bookings’ listing. CSO got the unpaid booking cancelled and told to give it another go.
Followed the instructions: latest version of chrome on a PC, enabled popups, said three hail marys, tweeted ‘Alan Joyce is a great guy’, and tried again. Exact same problem. Rang up again, got told there’s heaps of these today, finished the booking over the phone, and QF IT gets billed for my call. So they ought .
Is DSC promo synonomous with IT fail? Expecting a call centre melt down next...
Cheers skip