Double the Qantas Points you earn on the ground (up to 15,000 bonus points)

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Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

These promos take so long to credit it's easy to forget about them. QANTAS does get a lot of criticism on their consistency etc. when it comes to their service, but things like these promos are a real positive thing.
... except when they credit you are being short changed over 12,500 points.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

OK. Who else has been ripped off?

4 family accounts with qualifying spend in each of 2 months (ie I did not qualify in the first month, and so I should have gained 4 people x 2 months x 5000 points).

So should have been 4 by 10K.

But have only had 5k max in one month for 2 of the 4 accounts.

All 4 accounts had epicure spend earning over 5000 spend points in a May. But 2 of the accounts only earnt a few hundred bonus points each.

ie
[TABLE="width: 969"][TR][TD]Thu 18 May 2017[/TD][TD]QANTAS EPIQURE WINE - 17MAY17[/TD][TD="align: right"]5,157[/TD][/TR][/TABLE][TABLE="width: 969"][TR][TD]Thu 24 Aug 2017[/TD][TD]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="align: right"]157[/TD][/TR][/TABLE][TABLE="width: 969"][TR][TD="align: right"]
[/TD][TD]
[/TD][TD]
[/TD][TD="align: right"]
[/TD][TD="align: right"]
[/TD][/TR][/TABLE]
Before I ring and ask QFF for the missing points, has anyone else missed out on the 5K per qualifying month bonus?
 
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Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I suspect I have too. Not sure if I have the energy to fight it.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

15k deposited this afternoon. BW transaction account earn must have been counted as qualifying earn.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

:) 12,125 &.9,790

Unsure about if it's correct, don't even remember the offer!
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

Was expecting 3x5000 but have received only 2x5000. Thinking I'll just wait and see if the other 5,000 points show up on their own, in case the system is in the middle of processing month by month.

Annoyingly, each posting has the same description ("DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17"), so I can't see which of the three months hasn't credited.

Oh well, still at least 10000 points confirmed, which I'd honestly forgotten about until this thread reminded me recently!
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

:) 12,125 &.9,790

Unsure about if it's correct, don't even remember the offer!

I do not think that those points were the double points offer as it was meant to be capped at 5000 points per month.

ie

[TABLE="class: basic, width: 760"][TR="class: underline1 alt, bgcolor: #F9F9F9"][TD="bgcolor: #FFFFFF"]24 AUG 17[/TD][TD="bgcolor: #FFFFFF"]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures, bgcolor: #FFFFFF"]-[/TD][TD="class: figures, bgcolor: #FFFFFF"]5,000[/TD][/TR][/TABLE]Did your points indicate: DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17 ?
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

Was expecting 3x5000 but have received only 2x5000. Thinking I'll just wait and see if the other 5,000 points show up on their own, in case the system is in the middle of processing month by month.

Annoyingly, each posting has the same description ("DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17"), so I can't see which of the three months hasn't credited.

Oh well, still at least 10000 points confirmed, which I'd honestly forgotten about until this thread reminded me recently!

I will give it a week for QFF to sort it out as it already appears that many people will not have earnt what they are meant to and so I daresay QFF will be besieged with "Where are my points" and will hopefully fix all without everyonf having to individually chase them up.
 
Re: New Qantas Point Activity Screen

I just had 3 x 5000pts drop into my account from a forgotten double points promo.
Happy enough about that, but there's no way of telling which flights they related to.
This is the only info:

DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17

Edit: Just realised it must be this:
http://www.australianfrequentflyer.com.au/community/qantas-frequent-flyer-program/double-qantas-points-you-earn-82044-2.html#post1615180

Wow! I'd forgotten all about that as well. However, it's highlighted a strange glitch - the promotion was for time periods: 30Mar-30Apr, 1May-31May & 1Jun-13Jul, however, the bonus entry states 30Mar-13Jun - does this mean there is another batch to come to cover the time period 14Jun-13Jul? Reason I ask is that I haven't been credited for the whole time period so am missing 1,890 points. Not a lot, I know, but just curious...
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

Same story here.
5000 x 2 and then ~1500 x 1. I'm sure it should have been 5000 x3.
I'll give it a week or two to see what happens, before deciding I can't be bothered fighting it... :p
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

Was expecting 3x5000 but have received only 2x5000. Thinking I'll just wait and see if the other 5,000 points show up on their own, in case the system is in the middle of processing month by month.

Annoyingly, each posting has the same description ("DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17"), so I can't see which of the three months hasn't credited.

Oh well, still at least 10000 points confirmed, which I'd honestly forgotten about until this thread reminded me recently!

I think what you'll find is that there will be another batch run to credit missing points for the time period 14 Jun to 13 Jul - just a hunch! If not, there will be a lot of complaints heading QF's way!
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

Our points credited.
 

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Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I will give it a week for QFF to sort it out as it already appears that many people will not have earnt what they are meant to and so I daresay QFF will be besieged with "Where are my points" and will hopefully fix all without everyonf having to individually chase them up.
Fully agree ... "besieged" will be a good description.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I too was expecting 3x 5000 but I got this :

[TABLE="class: basic, width: 760"][TR="class: underline1 alt, bgcolor: #F9F9F9"][TD="bgcolor: #FFFFFF"]24 AUG 17[/TD][TD="bgcolor: #FFFFFF"]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures, bgcolor: #FFFFFF"]-[/TD][TD="class: figures, bgcolor: #FFFFFF"]3,113 [/TD][/TR][TR="class: underline1"][TD]24 AUG 17[/TD][TD]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures"]-[/TD][TD="class: figures"]5,000 [/TD][/TR][TR="class: underline1 alt, bgcolor: #F9F9F9"][TD="bgcolor: #FFFFFF"]24 AUG 17[/TD][TD="bgcolor: #FFFFFF"]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures, bgcolor: #FFFFFF"]-[/TD][TD="class: figures, bgcolor: #FFFFFF"]130[/TD][/TR][/TABLE]

I have looked back at the specific months and can't see how they got those numbers :( I earn between 20k and 50k points per month for the promo periods - all from non flying activity
 
Nice bonus, totally forgot about this promotion.

01503577757.jpg
 
3 x 5,000 here, too - yippee!! :)
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I too was expecting 3x 5000 but I got this :

[TABLE="class: basic, width: 760"][TR="class: underline1 alt, bgcolor: #F9F9F9"][TD="bgcolor: #FFFFFF"]24 AUG 17[/TD][TD="bgcolor: #FFFFFF"]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures, bgcolor: #FFFFFF"]-[/TD][TD="class: figures, bgcolor: #FFFFFF"]3,113[/TD][/TR][TR="class: underline1"][TD]24 AUG 17[/TD][TD]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures"]-[/TD][TD="class: figures"]5,000[/TD][/TR][TR="class: underline1 alt, bgcolor: #F9F9F9"][TD="bgcolor: #FFFFFF"]24 AUG 17[/TD][TD="bgcolor: #FFFFFF"]DOUBLE QANTAS POINTS 30.3.17-13.6.17 24AUG17[/TD][TD="class: noFigures, bgcolor: #FFFFFF"]-[/TD][TD="class: figures, bgcolor: #FFFFFF"]130[/TD][/TR][/TABLE]I have looked back at the specific months and can't see how they got those numbers :( I earn between 20k and 50k points per month for the promo periods - all from non flying activity

Not all non-flying activity was eligible. But I my 4 family accounts we each had enough of the qualifying spend with a seemingly random approach as to who earned bonus points and how much.

ie I earnt the full 5000 bonus on an epicure purchase whereas one daughter only earnt bonus points matching the $ spend.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I think what you'll find is that there will be another batch run to credit missing points for the time period 14 Jun to 13 Jul - just a hunch! If not, there will be a lot of complaints heading QF's way!


Though I had 4 epicure spends in May in 4 accounts that should have earnt the max 5000 bonus each and only two did. The other two only earnt bonus points on the $ purchase value of the epicure purchases.

So it is not just 14 Jun to 13 Jul period which would explain the missing 4x5000 points as the WR spend may well have been missed.
 
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Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

WW Rewards Conversion hasn't credited correctly either (i.e it hasn't credited at all).

It was covered specifically by the T&C's

Originally Posted by https://www.qantaspoints.com/offers/doublepoints [5] Woolworths Rewards: To earn double Qantas Points with Woolworths, you must be a member of Woolworths Rewards, link your Qantas Frequent Flyer number to your Woolworths Rewards account, opt-in to convert your Woolworths Dollars to Qantas Points and earn 2,000 Woolworths Points by 9pm 13 June 2017. Every 2,000 Woolworths Points earned will be converted to 10 Woolworths Dollars which will then be converted to 870 Qantas Points. The next conversion by Woolworths will occur on 15 June 2017, to be part of this conversion, you need to select Qantas Points as your reward option by 9pm 13 June 2017. Please allow up to seven days from Woolworths' conversion date for Qantas Points to appear in your Qantas Frequent Flyer Account. Woolworths Rewards is not available in Tasmania.

I am currently cross-checking, but only have 1 month correct at this stage.
 
Re: Double the Qantas Points you earn on the ground (UPDATE - and in the air)

I should have got more points for the last month as I had points earned on the ground in the 14th June to 13th July period. Hopefully those credit soon. Still my spend was a lot lower than many here over the 3 months.
 
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