Earn points on Bank Transfers

[ChrisMars]

Maybe I am naive, but to me, if there is a significant change in the service, pro rata refund should be easily available, independently off how much the service is being used prior the change. Isn t that the case?

 

[Legoman]

Maybe I am naive, but to me, if there is a significant change in the service, pro rata refund should be easily available, independently off how much the service is being used prior the change. Isn t that the case?

The mistake you're making is a common one, don't feel bad. The error is that you're using common sense, logic and rational argument to make your point. Unfortunately none of these things exist anymore in 2024. They died along with social norms, etiquette and morality. There's expected to be a transitioning period which we're in now, while people get their heads around the fact that the rules now are simply made up on the spot and are simply whatever someone says they are.

T&C's can change on a whim with no notice and are basically meaningless anymore, but confusingly they're still called T&C's and presented in a format that harks back to the days when they could actually be relied on. The banks are basically lawless institutions that can and do whatever they want to their best advantage and no-one has the power to tell them otherwise.

 

[jc14]

A complaint and AFCA escalation will fix that (assuming you are going to cancel the card).

I’m still tossing up if I will cancel now or in January as I want to use my priority passes over Christmas and still have 20k worth of Qantas points to come

So they are saying that if you have no debt and no transactions after the annual fee date then they will refund it?

That’s how I’ve interpreted it