Enhanced GHA DISCOVERY program, coming early Dec 2021

Does everyone book through the GHA app? or do you book directly through the hotel and add your member number then? Wondering if this at all makes a difference

Always through the app/webpage. At the Atura Hotels (dunno about Rydges), there is no-one at check-in any more (just some person to 'help' with the check-in-on-a-tablet. Absolutely loath it. Wouldn't trust them to enter member number properly.
 
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Does everyone book through the GHA app? or do you book directly through the hotel and add your member number then? Wondering if this at all makes a difference

I will either book through either of these websites: GHA, Pan Pacific, Park Royal, OAKS.
No problems getting D$ and stay credit for all those direct methods above.
It's worth checking the GHA website and the brand website as they sometimes have different rates/inventory/availability between the GHA and the direct brand site!!

I've got a three night stay coming up in an OAKS in August in Queensland that was about $172 via GHA website or ~$242 via OAKS website!!


Regardless of which direct website I use always been logged into my Discovery account when making the booking.

I'll only use the app to book when they have a D$ bonus for app bookings which they have done a few times.

I have called up OAKS on a couple of occasions over the last 5 years and made a direct booking on the phone where they have taken my DISCOVERY number, or dropped off or added extra nights, sometimes they just add a second new booking for adding extra nights and can then get me a better rate then the website closer to the existing rate of my booking.
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Always through the app/webpage. At the Atura Hotels (dunno about Rydges), there is no-one at check-in any more (just some person to 'help' with the check-in-on-a-tablet. Absolutely loath it. Wouldn't trust them to enter member number properly.

Sadly ATURA, Rydges, QT dropped off from DISCOVERY.

They were a mixed bag getting recognition as many staff didn't understand there were two loyalty schemes GHA Discovery AND Priority Guest Rewards
 
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Sadly ATURA, Rydges, QT dropped off from DISCOVERY.

They were a mixed bag getting recognition as many staff didn't understand there were two loyalty schemes GHA Discovery AND Priority Guest Rewards

And that would include me, when I'm replying before thinking :) :rolleyes:
 
Hi all,
Saw the promotion for purchasing D$ and thought it might be a good way to save a bit of money on an upcoming stay. Purchased 10 D$ (as a test), see in my account, but when I try to book the hotel (Marco Polo Hong Kong), I don't see the option to pay using D$, only credit card.

When/where do I get to pay using D$?
I want to avoid accidentally paying for a non-refundable rate entirely on my CC, just to find out I cant use the D$ I just bought.
 
If it’s a prepaid rate you can’t use discovery dollars online, only credit card.

Flexible rates the discovery dollars applied at checkout but the credit card for any bookings I made has only been to secure the booking with no charge or pre auth at the time of booking. Just a preauthorise for the full amount plus bond at checkin


If I was really keen to book a prepaid rate I’d probably call the hotel and say “hey I want to book this rate but can’t do discovery dollars online” and see what they could do for me.
 
GHA Titanium here and have an upcoming booking in Pan Pacific Singapore. However, I booked through Luxury Escapes. Anyone have any experience on whether they would honour tier benefits?
 

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