blackcat20
Enthusiast
- Joined
- Jan 7, 2011
- Posts
- 11,925
- Qantas
- Gold
- Virgin
- Gold
Discovered a flaw this morning when my online order was delivered minus a few items. Reported the missing items and they credited me the discounted price which is understandable, but doesn't then cover the cost of repurchasing the same items now that the one off discount has been used. Contacted them and they issued an additional credit but not sure this would be ongoing if similar happened again.
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