i got in the mail a promotion where i get 2400 points for every week i spend $100 in the same shop and then if i shop over the 4 consecutive weeks, i then get a bonus 2400 points. This then repeats again for the next 4 months. I registered online and everything. I noticed that i wasn't getting any points added even though i having been abiding by the spends and dates so i contact customer service. They came back saying that they've never heard of this promotion! What sucks is that we've thrown out the brochure that it came on. Can anyone offer any advice on this?