Can you share the rejection message? Do they literally say "no, you can't travel"? Or is it "please reapply with more information"?
Sure, please see the answer below. I reapplied with more information.
Also, I just got off the phone with them in regards to processing time as it's been 1 week now and still no news. They say they process according to fligth date. If I haven't heard from them 48 hours prior to departure, I should contact them again. Upon me asking how she excpects me to cancel my lease here, move all my stuff and do all that within 48 hours, she said she doesn't know (of course, thinking doesn't seem to be encouraged in the Department of Home Affairs).
The lady did confirm that once the confirmation is in, I can delay the outbound flight. Meaning best way to go is to book a flight asap, apply with all docs, then cancel that flight and fly whenever you want.
Below the rejection email:
Thank you for your enquiry.
Unfortunately, you have not provided sufficient information for an assessment of your eligibility for exemption from the current COVID-19 travel restrictions.
I note that you have not provided sufficient documentary evidence supporting your eligibility. Please provide documents (which need to be in English or accompanied by an accredited translation).
Please provide more information to support your request, including:
Any documents, such as
· Cessation of tenancy agreements or rental of own property or own property sold.
· Evidence of personal effects moved/quote by a transport company.
· If family members are travelling with the applicant, evidence of relationships need to be provided, such as: proof of relationship, birth certificates, and marriage certificates.
· Job offer acceptance
You will need to submit a further enquiry at the following link, with supporting documentation:
https://immi.homeaffairs.gov.au/help-support/departmental-forms/online-forms/covid19-enquiry-form