EY Pyjamas & mattress J Class PER-AUH?

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Ding ding ding, we have a cop out by Etihad!!! Looks like their social media is run by this new employee
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EY customer service is beyond a joke, and that includes the social media team. They take incompetent to new levels and have no authority to actually do anything. Flew them once in J... Never again
 
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Without defining ultra long, very long or quite long flights, a 'long' over night flight PJs should be provided if requested. They don't seem to be anything special anyway, but make a big difference to feedback on the airline. It seems that consistency in training is required to provide good service.
 
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