EY Upgrade Auction

Status
Not open for further replies.
My bid for Economy to Business upgrade on my return flight from Dublin to Abu Dhabi was successful, having bid $750 which was just about the minimum possible. I upgraded the Abu Dhabi to Perth leg with points, and will just have to slum it with Virgin from Perth to Sydney (although from memory, the code-share International passengers get treated slightly better than anyone else).

I am not 100% sure 750 bucks is worth it for the 7 hours duration, but I think I'm addicted to Business Class now, or allergic to Economy, one or the other or both.

All in, the Business Class return from Sydney to Dublin has cost me under $4000 by using a mixture of points upgrades, auction upgrades, and paid upgrade at check-in. And a very cheap economy fare (less than $1900),

One important point: always find out in advance of bidding what the cost for upgrading at the airport is and how many seats are typically available for that day of week/ time of year flight.

In our case it was cheaper to upgrade at airport than to bid (for 5 adults) - ended up being around one return economy SYD/LHR fare saved one the SYD-ABU flight.
 
Guys when you pay for an upgrade at check-in or through auction, do you get Tier miles as per the class flown or the class originally purchased ?

Also when you upgrade (either at check-in/gate or through auction) do you get the full F/J experience or is like one of those QF style "catering not assured" type upgrades where you get the F/J seat but the meal is from the class originally purchased ?

My EY G is due to run out in March next year and with EY expanding flights to SYD/MEL and the new SYD lounge it could be worth attempting to maintain it.

Cheers
 
Guys when you pay for an upgrade at check-in or through auction, do you get Tier miles as per the class flown or the class originally purchased ?

Also when you upgrade (either at check-in/gate or through auction) do you get the full F/J experience or is like one of those QF style "catering not assured" type upgrades where you get the F/J seat but the meal is from the class originally purchased ?

My EY G is due to run out in March next year and with EY expanding flights to SYD/MEL and the new SYD lounge it could be worth attempting to maintain it.

Cheers
No you get 10% increase in miles credited AND only if you chase it up (repeatedly).

There is a link early on in this thread about the values etc.
 
One important point: always find out in advance of bidding what the cost for upgrading at the airport is and how many seats are typically available for that day of week/ time of year flight.

In our case it was cheaper to upgrade at airport than to bid (for 5 adults) - ended up being around one return economy SYD/LHR fare saved one the SYD-ABU flight.

How would I know in advance what the upgrade will cost at check-in? And what if there are no seats available? I think I would only rely on upgrade at check-in as a last resort, and in fact that's what I did on my Sydney-Abu Dhabi leg - all other options failed, so I asked at check-in, and it wasn't cheap.

As for how many points you get, on my Sydney to Abu-Dhabi leg, with an upgrade from Economy to Business, paid for at check-in, and with Silver membership, I received 7506 plus 1877 Silver bonus plus 5630 Fare Bonus. I presume the Fare Bonus is the extra I got for upgrading. Although the 7506 base seems higher than their Mileage Calculator says I deserve for the very low price economy fare I originally paid!

It makes it hard to claim missing miles when the allocation is so complicated. But I am sure I am missing miles for the Abu Dhabi to Dublin leg I upgraded from Economy to Business using points - so far none have been allocated to me at all; it actually shows the flight and zero miles against it. I will chase those (and any others missing) on return to Oz and after a polite waiting period.
 
One important point: always find out in advance of bidding what the cost for upgrading at the airport is and how many seats are typically available for that day of week/ time of year flight.

In our case it was cheaper to upgrade at airport than to bid (for 5 adults) - ended up being around one return economy SYD/LHR fare saved one the SYD-ABU flight.

I said this well up thread. I found it much cheaper to upgrade at checkin. Last year it cost $800 to upgrade from Business to First class from MEL to ABU and $1000 from ABU to MEL on return. Ridiculously good value.
 
Guys when you pay for an upgrade at check-in or through auction, do you get Tier miles as per the class flown or the class originally purchased ?

Also when you upgrade (either at check-in/gate or through auction) do you get the full F/J experience or is like one of those QF style "catering not assured" type upgrades where you get the F/J seat but the meal is from the class originally purchased ?

My EY G is due to run out in March next year and with EY expanding flights to SYD/MEL and the new SYD lounge it could be worth attempting to maintain it.

Cheers

Strangely I got status credits on one leg where I upgraded at checkin, but not on the other. I didn't get First Class Lounge entry on either leg. I didn't query the discrepancy in status credits in case the initial credit was incorrect. :)
 
How would I know in advance what the upgrade will cost at check-in? And what if there are no seats available? I think I would only rely on upgrade at check-in as a last resort, and in fact that's what I did on my Sydney-Abu Dhabi leg - all other options failed, so I asked at check-in, and it wasn't cheap.

As for how many points you get, on my Sydney to Abu-Dhabi leg, with an upgrade from Economy to Business, paid for at check-in, and with Silver membership, I received 7506 plus 1877 Silver bonus plus 5630 Fare Bonus. I presume the Fare Bonus is the extra I got for upgrading. Although the 7506 base seems higher than their Mileage Calculator says I deserve for the very low price economy fare I originally paid!

It makes it hard to claim missing miles when the allocation is so complicated. But I am sure I am missing miles for the Abu Dhabi to Dublin leg I upgraded from Economy to Business using points - so far none have been allocated to me at all; it actually shows the flight and zero miles against it. I will chase those (and any others missing) on return to Oz and after a polite waiting period.

The cost to upgrade at check-in is fixed and available (from web site see earlier in thread from memory). I then rang the Eithad service number and verified it. Prices are set annually I was told and are quoted in USD.

Empty seats are similar on same day of week same time of year 99.9% of the time. You can upgrade at airport on the day. You can bid until 48hrs before (that is the cut-of is it not?). So simple to see what the previous two weeks availability is.

It all comes down to not getting lured in to a bidding war early - caveat emptor - that plays into their hands.
 
The cost to upgrade at check-in is fixed and available (from web site see earlier in thread from memory). I then rang the Eithad service number and verified it. Prices are set annually I was told and are quoted in USD.

Empty seats are similar on same day of week same time of year 99.9% of the time. You can upgrade at airport on the day. You can bid until 48hrs before (that is the cut-of is it not?). So simple to see what the previous two weeks availability is.

It all comes down to not getting lured in to a bidding war early - caveat emptor - that plays into their hands.

If the cost to upgrade at check-in is fixed (which I wasn't aware of), then it is now fixed higher than the auction minimum bid, as I recently paid more for it at check-in than my minimum (unsuccessful) auction bid (see earlier in thread). At least on the Sydney to Abu Dbahi route. It wasn't much more, but it was more.

Of course Etihad will extract as much as possible from the punters, they're a business not a charity - and I'm probably paying the most that I will pay now.

Incidentally, yesterday I checked out the cost of Business Class fares from the British Isles to Australia and they are about 2500 pounds return, on reputable airlines (I think that was Qantas and Emirates), compared to around 5000 pounds in the other direction. Economy class fares are about two-thirds of the price we Australia residents pay. I still haven't worked out the logistics of taking advantage of the fares in the other direction.
 
Incidentally, yesterday I checked out the cost of Business Class fares from the British Isles to Australia and they are about 2500 pounds return, on reputable airlines (I think that was Qantas and Emirates), compared to around 5000 pounds in the other direction. Economy class fares are about two-thirds of the price we Australia residents pay. I still haven't worked out the logistics of taking advantage of the fares in the other direction.
Often you can book the flights as one direction. So book LHR/SYD. You may need to ensure you have deleted cookies prior to trying or use a different browser. This was how I booked INN/SYD last year for 40% lower (on Q) than if part of Rtn flight.
 
Ey have been selling Australia to Europe return in J for $5500 lately. May as well just pay that and get all the FF miles and perks and more certainty.
 
Having upgraded from Economy to Business with points, from Abu Dhabu to Perth, I got further upgraded for free to First Class. Very comfortable and private little suite, although the product as a whole has some flaws that would be annoying if I'd paid for it. More info later.
 
Etihad ground staff at Perth Airport told me the reason for people being upgraded to First Class was because the airplane used was not the usual one for that route, and the usual one doesn't have First. So presumably there were either insufficient seats in Business for the number of booked passengers (which would be odd, as I had upgraded from Economy with points) or they wanted people in First for weight distribution, or to give the staff something to do.

The suite was certainly very comfortable, though slightly annoyingly I couldn't put my feet up on the little seat at the other end as it was too far away. (For some reason it appears to have a seat belt.) I am about 5' 9" in old money. Nice to have a mattress a bit like a futon, and a duvet. I didn't use the pyjamas, but took them home with me. (No I didn't sleep naked - I had brought my own comfy clothes for sleeping.)

Service was OK but I actually found the staff too obsequious (apart from the "On-board chef" who had a nice professional air); really it was probably just one female flight attendant who was like that, but I saw a lot of her. Also despite being less than half full (and in First being full would be no excuse) or perhaps because of it, service was a bit patchy. The call button was not responded to quickly, (and I mean, I waited 5 minutes or longer on two occasions) and a request for a cup of tea and some water resulted in the tea eventually, but no water. There was a little mini-bar with fancy bottled water, but the bottle was small and soon emptied, and I would have preferred one of the 500ml plastic bottles you get elsewhere in the plane, as it would have lasted longer.

The cabin was so quiet that other people talking was actually intrusive and annoying (a First World problem I know!). The headphones were superb - the noise cancelling worked brilliantly, but you can't sleep with them on, as they are too bulky, and the ear plugs were standard airline fare, wouldn't stay in my ears and barely had any effect.

While it was nice to have a choice of champagnes, and the other wines were good, the dinner I ordered was too fancy and rich for me. The stuff I did enjoy was similar to what I've had in Business Class, which suggests First Class is beyond my palate.

The one toilet was on the other side of the cabin from me, so to get to it I had to go through the galley. This was annoying for the staff and for me - you shouldn't have to feel guilty about going to the toilet. The toilet itself was not greatly different from Business or even Economy, though it was a little bigger than is usual, and decorated differently. Real towels for drying your hands are nice, but there was no receptacle for them, so other passengers were putting them in the bin. I set mine on the bench, knowing that staff were checking the toilets frequently.

If my experience was typical of Etihad First Class, frankly I would turn down the upgrade in future - a window seat in Business is as high as I aspire to.

As usual, the inflight entertainment controls had a mind of their own, and if the screen was touch-screen it was too far away to be controlled that way (I think it wasn't touch actually). Fast forward and reverse are very imprecise. Often with fast reverse you actually end up a few seconds forward! It's a tiny issue, a first world problem, but being mildly irritated a dozen or more times in a flight leaves a slightly bad impression.

So I guess Etihad Business Class is good enough for me.

Of course, flying First, or Business, did not provide a solution to the transit at Perth Airport. I used to live in Perth and I know that there is only one airport, so playing sardines on a transit bus for what seemed like a 20-minute journey is just stupid - Perth Airport needs a sensible internal transport system (I still think Gatwick's maglev is the best I've experienced). Ground staff told me there were 60 transferees, but our plane was slightly late arriving in Perth, and an Emirates plane had also just landed with scores of transferees, so it took several buses, with significant waits in between them, to get us to Domestic Terminal. Luggage took quite some time to come out - not just mine, everyone's - compounding the slightly tense and pressured transfer.

Virgin to Sydney was OK. Bear in mind I was back in Cattle Class but the length of journey was tolerable in Economy, the IFE was OK (though the disposable earphones were terrible - luckily I had my noise-cancelling Sennheisers with me, and unexpectedly there were even batteries in them, even though I hadn't needed them on Etihad) and the free food and alcohol a nice bonus.

I failed to factor into my travel plans that I would be returning to Sydney Domestic, so I had to hike over to International to collect my car! I used the train, as I hate buses. But this was two reminders why I hate transfers, and I fly Etihad because I go through fewer airports to Dublin than with any other airline (except Emirates, but their connections are terrible).

Anyone who has read my comments before may recall me whingeing about the internal security in Abu Dhabi, but on the outward journey there was no queue, and on the return journey my flight from Dublin arrived in Terminal 3, the same one I would depart from, so I didn't have to go through the security.

Now to chase up all the missing points.
 
Etihad ground staff at Perth Airport told me the reason for people being upgraded to First Class was because the airplane used was not the usual one for that route, and the usual one doesn't have First. So presumably there were either insufficient seats in Business for the number of booked passengers (which would be odd, as I had upgraded from Economy with points) or they wanted people in First for weight distribution, or to give the staff something to do.
Was it an A333?

The suite was certainly very comfortable, though slightly annoyingly I couldn't put my feet up on the little seat at the other end as it was too far away. (For some reason it appears to have a seat belt.) I am about 5' 9" in old money. Nice to have a mattress a bit like a futon, and a duvet. I didn't use the pyjamas, but took them home with me. (No I didn't sleep naked - I had brought my own comfy clothes for sleeping.)
The seat belt is there so that you can sit/dine with a friend.

The cabin was so quiet that other people talking was actually intrusive and annoying (a First World problem I know!). The headphones were superb - the noise cancelling worked brilliantly, but you can't sleep with them on, as they are too bulky, and the ear plugs were standard airline fare, wouldn't stay in my ears and barely had any effect.
Lucky me, I sleep with the headphones on, they are quiet indeed.

The one toilet was on the other side of the cabin from me, so to get to it I had to go through the galley. This was annoying for the staff and for me - you shouldn't have to feel guilty about going to the toilet. The toilet itself was not greatly different from Business or even Economy, though it was a little bigger than is usual, and decorated differently. Real towels for drying your hands are nice, but there was no receptacle for them, so other passengers were putting them in the bin. I set mine on the bench, knowing that staff were checking the toilets frequently.
I found it odd there was no where to dispose of the towels too. I asked one of the staff what to do with them and they said to throw it in the waste. I thought that was wasteful.
 
Was it an A333?


The seat belt is there so that you can sit/dine with a friend.


Lucky me, I sleep with the headphones on, they are quiet indeed.


I found it odd there was no where to dispose of the towels too. I asked one of the staff what to do with them and they said to throw it in the waste. I thought that was wasteful.

Haven't they been sending the A346 down our way recently?
 
Don't know if it was an A333. Based on the number of first class suites listed here Our fleet it was a A340 500 or 600.

To sleep with the headphones on you'd have to sleep on your back - which for me risks snoring!
 
Irishpete I concur with everything you said ! I experienced an upgrade in 2012 AUH to Mel 340 -600 . I would decline the offer if it ever came up again ,I thought it was me lol! I do like the business class maybe because I was lucky at getting a topnotch crew!
 
PotatoJames - Perhaps we Irish-born don't really feel comfortable with the class system at all... Business seems to be "you get what you pay for". First seems to be fawning. Perhaps the other seat and seatbelt was for my falcon. Or my butler.
 
PotatoJames - Perhaps we Irish-born don't really feel comfortable with the class system at all... Business seems to be "you get what you pay for". First seems to be fawning. Perhaps the other seat and seatbelt was for my falcon. Or my butler.

I suspect the 'treatment' is more related to the major customers they have for First Class traditionally and a large proportion of those are from the Mid-East.

When we had our three teenagers in business it was quite obvious by the crew's reaction that common courtesy was not something they were used to. My experience with some Firsts from that region is 'you are less than the sand beneath my feet'.

Our three were saying 'please' & 'thank-you' each time they spoke with one of the crew, passing the tray, towels, etc to them rather than sitting back scowling (as a couple in the middle did throughout each encounter with the crew). Our son (who just cannot face any aircraft food post seeing his sister pay the price for eating too much QPub food before a flight when he was 4) paid the price unfortunately - being offered snacks, treats, desserts, steak sandwiches, banoffee pie etc throughout the 14 hour flight as they though he must be starving. My wife and I seemed to get our 'warmed mixed nuts' refreshed at least 2 to 3 times as often as the aforementioned two scowlers.

When boarding at Abu Dhabi - several Firsts barged straight through us without a word, so perhaps that explains the fawning behaviour.

Come the revolution....
 
Australia's highest-earning Velocity Frequent Flyer credit card: Offer expires: 21 Jan 2025
- Earn 60,000 bonus Velocity Points
- Get unlimited Virgin Australia Lounge access
- Enjoy a complimentary return Virgin Australia domestic flight each year

AFF Supporters can remove this and all advertisements

Got my missing points credited, to both my personal and my Business Connect accounts. It was relatively painless - just one email required through Facebook.
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top