After my shower I emptied my pockets of some rubbish (an old bag tag and some paper) and threw them in the bin in the shower suite. When the lid of the bin popped up I notied that there were two of the Kevein Murphy tubs in there. I picked them up and they were almost full. My assumption, possibly incorrectly, is that a previous guest had opened them for their use and left them there. But I was curious as to why they would have been discarded. I think it's fair to say that even in hotels and other places where there are complimentary toiletries like this you simply leave them in the shower or the bath or on the vanity; you don't throw them away.
After breakfast I went back to my suite to brush my teeth. Curious, I checked that suite's bin to find three tubs of Kevin Murphy toiletries, two of the hair products and one of the moisturisers. I checked another two suites and each of the two bins had two discarded tubs of Murphy toiletries. I was shocked. It would see that the cleaning staff are simply discarding the minutely used tubs. What an incredible amount of waste that would surely be costing Qantas a lot of money.
Why couldn't Qantas place nicely designed 500mL or so sized containers of the three Murphy toiletries in the suites? Perhaps something in specially designed ceramic containers that could easily be refilled.
In the end, after brushing my teeth I returned to my seat with about six partially used tubs of Murhpy toiletries that I'd recovered from the bins. No doubt if a surveillance camerra had picked this up I would have looked like someone who was taking advantage of the services.
I guess my point it, perhaps it's not entirely a case of people filling their pockets with the items that might be costing Qantas a whole heap of money. There appears to be a whole heap of unnecessary waste going on.
Next time you're in the lounge, check out the bins in the suites.
