Farewell QFF

Actually they are winning on both on time performance and cancellations; best on both counts in October.

Finally...

I'm still waiting to hear back from you about July performance...

Might as well add in August and September... while you're at it

Strangely enough I predict more deafening silence about Qantas' performance in July. lol
 
I too am not exclusively QF anymore...

What is interesting is that the rivers of QF advertising gold, means that there is a fear of losing this revenue if the news article doesn't read like a Qantas PR piece.

What happens when non-advertising driven organisations publish?
Hence the media uproar and QF PR Infront of every TV screen with the choice.com.au announcement being released.
Also, Michael West doesn't get have the same funding pressure and produces articles like this
 
Thats not the only option. Sometimes best to forget loyalty altogether. Go with the cheapest reasonable option.
The majority of our travel value wise is International.
I'm finding the Qantas economy airfares very expensive. SQ is only marginally better. CX is coming back with some nice airfares but that's not going to last long.

Also my status on both QF and VA is starting to lose value. Daughter is now 6 years old and much harder to get into lounges travelling with wife and daughter.

And I had another awful economy flight on SQ A350 last week. Extremely uncomfortable seats and now QF also getting A350s.

I'm scratching my head thinking of alternatives.
 
Actually they are winning on both on time performance and cancellations; best on both counts in October.

For those of us who profit off of flight delays and cancellations this should really be a red flag. Sorry, mate, but I think I'll be sticking with JetStar for the time being. Nothing like paying for 60 status credits of flights but getting 100 status credits thanks to a cancellation forcing you to take the least direct route back!

-RooFlyer88
 
and now QF also getting A350s.

I wouldn't worry about that quite yet, and I don't think they''ll be using these between Australia and SIN/BKK. Aging A330's and 787's will be the backbone of the Asia operations once the ULR 350's come on board. Not that I'd suggest that's something to crow about, due to cabin width I'd take 350 over most 787s (JL 2-4-2 being the exception).

 
Actually they are winning on both on time performance and cancellations; best on both counts in October.

This is an observation - not a criticism - of how low are our expectations of air travel now in Australia that 75% of flights not cancelled/ontime is considered a ‘good news story’ ie 25% cancelled or delayed
….carriers languishing around 60-75%
Why this is worthy of a happy Alan story says more about aviation media than what is really happening.
 
I would be more interested in surveys of customer satisfaction. But to paraphrase former NSW Premier Askin I think before running the survey they would carefully pick who they ask with such a survey.
I actually got a QFF survey this morning in email.
150 pts for registering before Nov 20 & a chance to win 700k points.
So do they want my data for market purposes or just a survey answer which can be ignored?
I highly doubt they will change anything based on my answers nor make my experiences any better.
Perhaps some more points seats available on flights? Or just more flights so I'm not stuck again when you cancel flights.
 
I actually got a QFF survey this morning in email.
150 pts for registering before Nov 20 & a chance to win 700k points.
So do they want my data for market purposes or just a survey answer which can be ignored?
I highly doubt they will change anything based on my answers nor make my experiences any better.
Perhaps some more points seats available on flights? Or just more flights so I'm not stuck again when you cancel flights.
That the bonus points offer was only valid if you took the survey before they sent you the email, tells you everything you need to know about how much Uncle Alan and the team at Qantas values your opinion! 😂
 
Reasonable point, though it can also be helpful to reach mid tier (ie your Gold equivalent). Sure not the best options, but can provide flexibility. Higher status aside, I still feel having multiple homes then provides for multiple options for awards and one can still accrue points with multiple carriers even to a modest level (but of course it definitely depends on an individuals travel plans, budgets etc). For example, I had not flown directly with UA much for some years and had basic Gold status but a ton of points - most of my flying was with QF. However on a trip to Asia I was able to combine an QF award on EK in F MEL-SIN and then MH to KUL in J. I then used UA to fly KUL-SIN(SQ)-BKK-SYD(TG J/F) which was I felt a very worthwhile use of points from multiple alliances to have some rather nice travels :) (sorry if that comes across as a bit entitled - I just mean it as an example).



Well the 380's have been upgraded - while F is a bit meh the J being upgraded to the new(well OK, now oldish, but new for the 380) suite standard is a pretty fair upgrade to the interiors.. plus PE (not sure if anything was done in Y.
I think it depends on what you want out of the program. To me, having access to more award seats, F Lounge and F check in counters are important. *A can't give me all of them. I am heading to Dubai next month and I will empty a bottle of Chateau Margaux or equivalent in the emirates F lounge.

I will be making 4 trips a year to LA and NYC starting early next year. I should have another look at UA and AA again.
 
I feel the largest cohort of upset people are still domestic fliers with irregular travel.

Once they get bitten by Virgin will realise domestic is commoditized and you fly on flight timings and price and perception of reliability.
 
I feel the largest cohort of upset people are still domestic fliers with irregular travel.

Once they get bitten by Virgin will realise domestic is commoditized and you fly on flight timings and price and perception of reliability.
except virgin is that much cheaper the bite doesn't hurt... I've been getting vurgin business cheaper than qantas economy... Lots of padding there for the bite...
 
except virgin is that much cheaper the bite doesn't hurt... I've been getting vurgin business cheaper than qantas economy... Lots of padding there for the bite...
Love bites?
 
I think it depends on what you want out of the program. To me, having access to more award seats, F Lounge and F check in counters are important. *A can't give me all of them. I am heading to Dubai next month and I will empty a bottle of Chateau Margaux or equivalent in the emirates F lounge.
You are quite right that one cannot compare the benefits from OneWorld to Star Alliance, irrespective of member level. Star Alliance has way more carriers and a more robust route network than OneWorld. However, in terms of benefits, OneWorld does a better job segmenting the elite crowd offering First Class service to their top tier levels (whereas top tier Star Alliance flyers are lucky if they can access a Business class lounge and check-in). In addition, OneWorld and certainly SkyTeam does a better job of providing reciprocal benefits for other airlines. For instance, you won't get complimentary seat selection on Air Canada as a United Premier Gold, but you will get complimentary seat selection on American or BA as a Qantas top tier elite.

Another key consideration is what the acquisition cost for the status is. In this respect, I would argue that Qantas makes it quite easy for someone to attain status with its status credit scheme and the now annual double status credit promotion. If you compare that to United, for instance, you need to be spending anywhere from $8,000 to $10,000 USD on United fares for you to be earning Premier Gold status with them now. A similar thing is happening with other Star Alliance partners like Lufthansa and Air Canada. SkyTeam is interesting since many of those airlines base status on mileage flown (i.e. Delta) or status credits (i.e. Air France). But in the end you need to factor in how often you'll be flying a given airline and their alliance and compare the benefits and cost to getting elite status.

A final point of consideration is to consider what the costs of flying business (by purchasing and redeeming points from an airline like AC) is versus purchasing a cash coach fare. A couple of times now, I've found flying business to be comparable in price to flying coach, in which case things like status frankly don't matter. Who cares about accessing an F lounge if you're gonna have a lie flat seat for the next 25 hours and access to a Polaris lounge which arguably is as good as your F lounge?

I will be making 4 trips a year to LA and NYC starting early next year. I should have another look at UA and AA again.
I would respectfully encourage you to consider Delta. Their status is based strictly on miles flown (aka MQM), they have great reciprocal benefits with other SkyTeam partners including complimentary seating, and they have a number of non-alliance partners that may be worth your while like LATAM. In addition, they are running a status match promotion which will let you earn Medallion Gold status through 2024 after flying 12,500 miles with them.

I feel the largest cohort of upset people are still domestic fliers with irregular travel.

Once they get bitten by Virgin will realise domestic is commoditized and you fly on flight timings and price and perception of reliability.
Indeed, if you fly enough times you will get bitten by delays and IRROPS. The key thing us mature travellers have learned is what to do when that happens. Many folks love to whine and complain on FB or this forum, instead of plucking the eggs from the golden goose known as IRROPs.
except virgin is that much cheaper the bite doesn't hurt... I've been getting vurgin business cheaper than qantas economy... Lots of padding there for the bite...
Depends on routes I suppose - I've snagged red e-deals to MEL and BNE as low as $99 one-way in Y, then proceed to use points to upgrade to J. What I will say is that Virgin can't hold a candle up to Qantas in terms of hard product, especially their wide body A330s with their lie flat seating. In addition, there are small things QF does which make up for their short comings, such as offering premium security or premium entrance at certain airports to us elite flyers instead of us having to mingle with the kettles in terminal 2 of SYD.

-RooFlyer88
 
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Depends on routes I suppose - I've snagged red e-deals to MEL and BNE as low as $99 one-way in Y,

I almost never buy red-e-deals. Need Flex... plans change too much.

Virgin's hard product in business is infinitely better than Qantas hard product in economy. A330, Sydney to Melbourne? meh...

Oh, and I've just booked up Oz-SIN- europe return in business on SQ, EY and QR, in May, when Qantas was offering me a big fat zero for premium awards...

Buy yeah, enjoy burning those qantas points for upgrades on domestic a330 flights.
 
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Welcome to the club. I never successfully managed to redeem QFF points on Qantas Metal premium international cabins to Europe during my 4 years earning them but with enough perseverance and flexibility I could usually find a suitable EK or QA substitute to book through. With the now extortionate carrier charges on the former and the curtailed opening dates for availability on the latter I made the decision to cancel my Qantas CCs and switch to Velocity earning CCs 2 months ago with the hope of using them for SQ flights to Europe eventually. I'd imagine I'll still continue earning 20,000-30,000 QFF points per year purely based on Woolies spend and if I see a good deal on Qantas wine, but my days of churning CCs for QFF points are over.
This is spot on.
Really one of the key advantages that Qantas has in the current market is their points don't expire. With Qatar continuing to exp, and US airlines returning to Oz, there is more choice building.
If SQ ever removed their points expiry I'd wager they would get a big bump in new Kris customers, which of course would flow on to velocity and impact QFF
 
My flights so far this year speak volumes on the relationship I have with VA and QF:

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1669162860849.png

VA is on 20 sectors and QF only 4 - my last flight was May to ADL when their schedules and price were far better than VA's. My subseqent trip to ADL was back on VA as QF had already started to wane.

One months better on time departure doesn't change the 6 months previous. I need to see consistency. One swallow doesn't make a summer.
 
I would respectfully encourage you to consider Delta. Their status is based strictly on miles flown (aka MQM), they have great reciprocal benefits with other SkyTeam partners including complimentary seating, and they have a number of non-alliance partners that may be worth your while like LATAM. In addition, they are running a status match promotion which will let you earn Medallion Gold status through 2024 after flying 12,500 miles with them.


-RooFlyer88
Thanks for the tip. I will definitely look at Delta. I will be flying to Vietnam and Saudi a bit as well so Skyteam can be a very viable option.
 
Another interesting video on Qantas from Michael West.
Interesting in the type of reporting and investigation when your advertising revenue isn't at risk.
 
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I’m currently in Manila, having accompanied my partner on her work trip. Her work paid $6,516 for the business class return flight (MEL-SYD-MNL-SYD-MEL). I managed to get classic reward flights (although the SYD-MNL leg only as an upgrade 24 hours prior to departure, which has increased the number of points required). My flights cost 180,800 points plus $357. That works out at $36/1,000 points = a value of 3.6c per point.

Two considerations that went my way - I’m P1 so had access to Classic Reward Flights not generally available, and I was up the priority list for an upgrade. The fact that I only got an upgrade at T-24 I think demonstrates that in these times of higher demand Q will hang on to empty seats as long as possible hoping they’ll convert to revenue seats.

While 3.6c per point value is probably inflated because of high seat prices, it is what it is. If she needed to go for work there was no alternative to paying an inflated price. As I wanted to go too, I now have a warm fuzzy feeling that I got 3.6c per point value.
 

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