I think what these stories sell is the "hit and miss" comment raised numerous times.
I took a PE flight today with SYD crew and i would easily say they were fantastic. Extremely courteous, lovely ladies (and 1 guy), i've had them before, remembered me and just overall made the flying experience great. (even though i was on one of those damn rouge aircraft with the terrible seats and no IFE). But to be honest with such nice crew it can easily be overlooked.
Flight was Full, chatted with the CS about PE protection, she was very clear, we need to protect the product.
Congrats to VA on an excellent flight today (better then the one last night!)
The VA crew today, had alot of challenges on board (at the end of the flight, they had the Federal Police remove a passenger!).. So it really goes to show, that i think the crew onboard really do make a significant difference and really are the face and driver behind having a very successful product.
I think someone mentioned that Flight Crew had not been told about upgrades. I showed the CS today that post on my iPAD and she definitely said they had received training on the PE problems, and things to do. Maybe the training just hasn't been spread through-out the organisation as yet?
Maybe we can get everyone to post/survery PE experiences to help identify on here like a flight report in PE whats been happening? Good Flights and Bad??
I took a PE flight today with SYD crew and i would easily say they were fantastic. Extremely courteous, lovely ladies (and 1 guy), i've had them before, remembered me and just overall made the flying experience great. (even though i was on one of those damn rouge aircraft with the terrible seats and no IFE). But to be honest with such nice crew it can easily be overlooked.
Flight was Full, chatted with the CS about PE protection, she was very clear, we need to protect the product.
Congrats to VA on an excellent flight today (better then the one last night!)
The VA crew today, had alot of challenges on board (at the end of the flight, they had the Federal Police remove a passenger!).. So it really goes to show, that i think the crew onboard really do make a significant difference and really are the face and driver behind having a very successful product.
I think someone mentioned that Flight Crew had not been told about upgrades. I showed the CS today that post on my iPAD and she definitely said they had received training on the PE problems, and things to do. Maybe the training just hasn't been spread through-out the organisation as yet?
Maybe we can get everyone to post/survery PE experiences to help identify on here like a flight report in PE whats been happening? Good Flights and Bad??